Working Group Review 14/12/11 Glendaruel Projects Working Group Review 14/12/11

Agenda Introduction Presentation 1 Presentation 2 Presentation 3 Exercise 1 Exercise 2 Conclusion

Introduction Purpose - Review progress to date - Share information and insight - Identify common ground Approach - Use established techniques to build consensus and identify practical actions

Tools Nominal Group Technique Quality Function Deployment Affinity Diagrams Turn subjective “wants and needs” into…. - Objective assessment - Quantifiable impact - Tangible actions

Code of Conduct This is not a chaired meeting. This is a facilitated exercise There is a big difference… You are here to participate in an exercise to build consensus.

Code of Conduct (continued) Each group will have an opportunity to provide an update with conclusions and recommendations Following this update, there will be an opportunity to ask clarifying questions You may not interrupt You may not talk over anyone who is already speaking One person talks – everyone else listens

Consensus Does not mean that everyone agrees. Does mean that there is agreement about the best path forward

Subjective to Objective …

Presentations (Optional) 5 minutes State purpose/objective Present key findings State conclusions Make recommendation

Exercise 1 List “Wants & Needs” Then translate to objective requirements Example: Convert The bike needs suspension to I need a more comfortable journey Starting at the higher level generates a more open assessment of options…

Exercise 2 Build a common understanding on priorities Agree on 5 – 6 criteria for evaluation Force rank the criteria List out ideas and suggestions Rate each idea/suggestion against the criteria Use a 1, 3, 9 scale

QFD

Appendices Original output from CGDT Strategic Aims “Critical To” Trees “Force Field” Analysis