Management By Objective – Dashboard Management

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Presentation transcript:

Management By Objective – Dashboard Management

What is MBO Management by objectives (MBO) is a It aims to Systematic and organized approach that allows Management to focus on achievable goals and to attain the best possible results from available resources. It aims to Increase organizational performance by aligning goals and subordinate objectives throughout the organization. Ideally, employees get strong input to identify their objectives, time lines for completion, etc. MBO includes ongoing tracking and feedback in the process to reach objectives Management by Objectives (MBO) was first outlined by Peter Drucker in 1954 in his book 'The Practice of Management'.

Core Concept of MBO According to Drucker managers should "avoid the activity trap", getting so involved in their day to day activities that they forget their main purpose or objective. Instead of just a few top-managers, all managers should: Participate in the strategic planning process, in order to improve the implement ability of the plan, and implement a range of performance systems, designed to help the organization stay on the right track

Managerial Focus MBO managers focus on the result, not the activity. They delegate tasks by "negotiating a contract of goals" with their subordinates without dictating a detailed roadmap for implementation. Management by Objectives (MBO) is about setting yourself objectives and then breaking these down into more specific goals or key results.

Six Stages of MBO Define corporate objectives at board level Analyze management tasks and devise formal job specifications, which allocate responsibilities and decisions to individual managers Set performance standards Agree and set specific objectives Align individual targets with corporate objectives Establish a management information system to monitor achievements against objectives

Management By Objective Organization Objectives Reviewed MBO for the next operating period begins MBO for the next operating period begins Achievers Rewarded Progress Monitored Performance Evaluated

Management By Objective – 3 Basic Parts 1. All individuals within an organization are assigned a special set of objectives that they try to reach during a normal operating period. These objectives are mutually set and agreed upon by individuals and their managers. 2. Performance reviews are conducted periodically to determine how close individuals are to attaining their objectives.   3. Rewards are given to individuals on the basis of how close they come to reaching their goals.

Individual Responsibility Management by Objectives (MBO) creates a link between top manager's strategic thinking and the strategy's implementation lower down. Responsibility for objectives is passed from the organization to its individual members. It is especially important for knowledge-based organizations where all members have to be able to control their own work by feeding back from their results to their objectives. Management by objectives is achieved through self-control, the tool of effectiveness. Today the worker is a self-manager, whose decisions are of decisive importance for results. Plans are only good intentions unless they immediately degenerate into hard work.

Individual Responsibility In such an organization, management has to ask each employee three questions: 1. What should we hold you accountable for? 2. What information do you need? 3. What information do you owe the rest of us? 

Management By your Self – Setting Objective 8 Key result Areas – Where Manager Must peruse Clear Objective Marketing Innovation Human Resource Financial Resources Physical Resources Social Responsibility Profit Requirement

Customer Value Creation and Innovation 9 Questions to Answer

Examples Start your Self The MBO style is appropriate for knowledge-based enterprises When your staff is competent. It is appropriate in situations where you wish to build employees' management and self-leadership skills and tap their  entrepreneurial creativity, tacit knowledge and initiative. Management by Objectives (MBO) is also used by  chief executives of multinational corporations (MNCs) for their country managers abroad.

MBO in Action at Intel A Manager's Guide at Intel provides the following directions. Start with a few well-chosen overriding objectives. Set your subordinates objectives that fit in with your overriding objectives. Allow your subordinates to set their own key results to enable them to meet their objectives.

Guideline for Improving Performance Chose target results that "stretch" your abilities above and beyond your present limit.   Pick a target that is achievable, but at the same time one which enlarges the bounds of possibility Make sure the results will be meaningful and clearly visible  Unless it is absolutely impossible (which is rarely the case), find a way of measuring your results

Management By Objectives (MBO) & Individual Performance Management Management By Objectives (MBO) aims to increase organizational performance by aligning goals and subordinate objectives throughout the organization. MBO helps also an individual to set his or her personal development goals. To identify your personal aims, answer the following Seven Questions as best you can: What are your goals? What specific objectives must you meet in the next week, month, quarter, year? How will you measure success towards your goals and what feedback do you have to check your results against your goals? How will you know that you've achieved your goals? What do you have to do to achieve your goals? What performance standards must you reach? Are you linking your individual goals to those of your company? 

Management By Objective Balance between Management and Empowerment These MBO operations are all compatible with empowerment, if you follow the main principle of decentralization: telling people what is to be done, but letting them achieve it their own way. To make the principle work well, people need to be able to develop personally. Further, different people have different hierarchy of needs and, thus, need to be managed differently if they are to perform well and achieve their potential.

Understand People’s Perceptions