CUMA Conference 2002 Where credit union managers connect Don’t gamble with your future

Thank you to our conference partner CUMA Thank you to our conference partner For sponsoring the 2nd Annual CUMA Golf Tournament & Winery Tour

Executive Breakout Sessions CUMA Session A Leading; Learning the Engagement Challenge Strategy C Dr Alec Horniman Session B A Results Based CRM Strategy & Implementation Plan Strategy A Dean Wasylyk

CUMA Executive Breakout Sessions Session C A Balanced Pay for Performance & High Performing Organizations Strategy D Room Barb Duffin Randy Tanaka Session D Don’t Gamble with Your Credit Union Investment Strategy Strategy E & F Room Bill Benton

Conference Partners CUMA

Segment Partners CUMA

CUMA Tradeshow Exhibitors 1st Financial Building Corp Adanac Security & Specialty Service Ltd. C.I.M. Solutions Inc. CGI Co-operative Trust Co. of Canada Credential Group Credit Security Plan Inc. Credit Union Central of Ontario Credit Union Institute of Canada CUETS CUIS CULease Financial Services CUNA & Affiliates Dasjardins Financial Security Datawest Davis + Henderson Diebold Canada Frisco Bay Gunnebo Security Inc Hamlin Alliance Ltd. Homebank Technologies Inc. Hughes Creative Infonancial Software Level Five Strategic Partners Inc Meritas Mutual Funds O'Dea Busines Systems Ltd. Portfolio Connect Profitstar Signature Group Inc. Smart Solution Sold on Hold Canada The Graphix Works The Kenna Group The Personal Insurance Threshold Electronics TRG Insurance Brokers

19th CUMA Annual General Meeting Where credit union managers connect Sheraton On The Falls October 6 – 9, 2002

CUMA 2002 AGM Agenda Call to Order Adoption of Agenda Report on Registration Minutes of 18th AGM Business Arising from Minutes Report of the Board of Directors Treasurer’s Report By-law Amendments Election of Directors New Business and Questions Adjournment

CUMA 2002 CUMA Board Report Where are we now? President of the Board Robert W. Clark

2002 CUMA Board Report CUMA

CUMA Website Traffic An average of 264 successful hits per day More than 50% of members, conference delegates and exhibitors registered through the website

CUMA 2002 CUMA Board Report Where are we going?...You Tell Us! President of the Board Robert W. Clark

CUMA 2002 Treasurer’s Report CUMA Balance Sheet as at December 31st, 2001 (With comparative figures for the year ended December 31, 2000) Assets Liabilities and Members' Equity 2001 2000 Current Assets $ 80,912 $ 107,901 Current Liabilities $ 4,888 $ 21,327 Fixed Assets $ 4,782 $ 1,202 Members Equity $ 80,806 $ 87,776 Total Assets $ 85,694 $ 109,103 Total Liabilities & Member Equity

Statement of Surplus as at December 31st, 2001 CUMA 2002 Treasurer’s Report CUMA Statement of Surplus as at December 31st, 2001 (With comparative figures for the year ended December 31, 2000) 2001 2000 Balance at beginning of year $87,776 $101,015 Add (Deduct) - Net Income (loss) for the year $ (6,970) $ (13,239) Balance at end of year $80,806 $ 87,776

CUMA 2002 Treasurer’s Report Conference and seminars Statement of Expenses as at December 31st, 2001 (With comparative figures for the year ended December 31, 2000) Expenses 2001 2000 Amortization $ 3,593 $ 1,343 $ 174,587 $ 124,442 Insurance $ 681 $ 678 Mail $ 687 $ 543 Miscellaneous $ - $ 1,283 Professional Fees $ 1,000 $ 1,000 Promotion $ 2,820 $ 3,057 Service charges $ 668 $ 535 Staff Costs $ 2,829 $ 4,100 Supplies $ 2,466 $ 1,022 Telephone $ 2,840 $ 2,483 Total $ 192,171 $ 140,486

Statement of Income as at December 31st, 2001 2002 Treasurer’s Report CUMA CUMA Statement of Income as at December 31st, 2001 (With comparative figures for the year ended December 31, 2000) 2001 2000 Revenue Membership Fees $ 5,400 $ 6,250 Interest $ 1,899 $ 2,990 Conference and seminars $177,902 $125,813 $185,201 $135,053 Expenses $192,171 $140,486 Net Income (Loss) for the year before extraordinary items $ (6,970) $ (5,433) Extraordinary Items $ - $ (7,806) $ (13,239)

2002 CUMA Election of Directors

CUMA 2002 Manager of the Year Award Co-Sponsored By And the manager of the year is… Jack Smit President & CEO of St Willibrord Community Credit Union

Sponsored By Segment Partner CUMA 2002 CUMA Early Bird Prize Sponsored By Segment Partner

2002 CUMA Conference Coffee Breaks Sponsored By Segment Partner

Sponsored By Conference Partner CUMA 2002 CUMA Tradeshow Dinner Sponsored By Conference Partner

2002 CUMA Conference Breakfasts Sponsored By Segment Partner

2002 CUMA Reception & Awards Dinner Sponsored By Conference Partners

CUMA 2003 Conference Where credit union managers connect Sept 14th 15th 16th & 17th @DeerHurst Resort….BeThere!

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