Common Login Application Manager User Guide CALM Common Login Application Manager User Guide

CALM capability and task List Log in to CALM Choose the appropriate application Describe branch access and GL code Identify your username Reference help resources

Performance Objectives Use help reference tools Use CALM to enter internal applications

Prerequisite Skills You must be computer literate You should know what a browser is and how it works You should know how to make a shortcut to a website You should know how to refresh a browser

Preface The purpose of this user guide is to enhance the user capabilities, skills and independence. The IT department is not responsible for training or skills development. The user should exercise their own research and skills development within their department. Training and access authorization is the responsibility of management. Helpdesk@proteacoin.co.za will assist in guiding queries and processes.

Equipment and material The employee will need: A computer with input peripherals (mouse, keyboard, printer) Latest version of Mozilla Firefox Knowledge of a browser and computer literacy Capability to solve problems

Possible Obstacles For access and authorization, the user can contact his / her manager. For technical faults or problems the user can explain the problem in as thorough detail as possible and send the scenario to helpdesk@proteacoin.co.za to investigate.

Module 1 The login In order to log in to CALM, an employee needs to be registered on the Bidvest Protea Coin domain. The registration should be done by the employee’s manager. Helpdesk@proteacoin.co.za will provide a username and password. This domain account is linked to CALM.

The domain account

Log in to the domain account

Domain account is your virtual presence

We have some other types of virtual presence

What does this mean?

Domain Account Responsibility An account may be named for a control room. The only condition is that the account is then linked to a person that will monitor the people accessing the account. The same applies for anonymous email accounts that are used to distribute information. When an employee resigns we will disable the account, the next person to take from him/her should notify Helpdesk@proteacoin.co.za as soon possible.