Upgrade Conundrum Presented by: Adrian Smith, Director of Administrative and Enrollment Systems Metropolitan College of New York June 17, 2015 PCNEAT 2015: It’s New York Sweet

What is there to discuss? PCNEAT 2015: It’s New York Sweet

Sometimes the we are out of balance! PCNEAT 2015: It’s New York Sweet

Why stay on your current version? There isn’t anything on the newest version we need. Testing and rollout activities take too long. PCNEAT 2015: It’s New York Sweet

Why stay on your current version? We customize Self-Service and those customizations must be reapplied during each upgrade. “Better the devil you know than the devil you don't know” –Unknown PCNEAT 2015: It’s New York Sweet

Why stay on your current version? What are your reasons? PCNEAT 2015: It’s New York Sweet

Why upgrade? Technical currency updates Defect corrections New features (?) PCNEAT 2015: It’s New York Sweet

Why upgrade? What are your reasons? PCNEAT 2015: It’s New York Sweet

Why upgrade? Ellucian PowerCampus Product Support Lifecycle PowerCampus provides application support for the most current release along with the most current prior minor release. Patches that have been delivered to these versions are considered a release. Effective June 2015, the releases being supported are 8.5.5 and 8.6.1 PCNEAT 2015: It’s New York Sweet

Let’s look at history - 2013 PCNEAT 2015: It’s New York Sweet 8.3.0   8.3.0 8.4.0 8.5.0 8.6.0 2012 December 2013 January February March 8.3.1 April May June July 8.3.2 August September October November PCNEAT 2015: It’s New York Sweet

Let’s look at history - 2014 PCNEAT 2015: It’s New York Sweet 8.3.0   8.3.0 8.4.0 8.5.0 8.6.0 2014 January February March 8.3.3 April 8.4.1 May June 8.3.4 8.4.2 8.5.1 July August 8.4.3 8.5.2 September October November December 8.4.4 8.5.3 PCNEAT 2015: It’s New York Sweet

Let’s look at history - 2015 PCNEAT 2015: It’s New York Sweet 8.3.0   8.3.0 8.4.0 8.5.0 8.6.0 2015 January February March 8.4.5 8.5.4 April May June 8.5.5 8.6.1 PCNEAT 2015: It’s New York Sweet

How do we address the concerns we have identified? There isn’t anything on the newest version we need. Be active in the user community engaging Ellucian. Every version should have something that your institution sees as valuable. PCNEAT 2015: It’s New York Sweet

How do we address the concerns we have identified? Testing and rollout activities take too long. Develop a testing plan that places the responsibility on the department heads. Encourage there involvement and listen to their concerns. Ellucian has restructured Self-Service and Database upgrade activities to minimize pain during upgrades. Engage Ellucian and share your ideas for improving the process further. PCNEAT 2015: It’s New York Sweet

How do we address the concerns we have identified? We customize Self-Service and those customizations must be reapplied during each upgrade. As mentioned, the process has improved greatly within the past year. PCNEAT 2015: It’s New York Sweet

How do we address the concerns we have identified? “Better the devil you know than the devil you don't know” –Unknown Stay aware of version releases and monitor eCommunities. There is likely a school that upgrades before you and will likely share their experience if you ask. PCNEAT 2015: It’s New York Sweet

Finding your campus balance PCNEAT 2015: It’s New York Sweet

Finding your campus balance PCNEAT 2015: It’s New York Sweet

Recommendation Pick one upgrade window a year and rally your institution around staying ‘close’ to current. Discuss your upgrade concerns with your Ellucian Client Partner. They are your advocate. PCNEAT 2015: It’s New York Sweet

Questions and Comments Adrian Smith asmith@mcny.edu Director of Administrative and Enrollment Systems Metropolitan College of New York PCNEAT 2015: It’s New York Sweet