Innovative Public Services Group Next Steps The DG’s acknowledged the importance of the e-Gov and encourage that work will be taken forward in the context of the network bearing in mind the evaluation reorientation. As a result of the two working group meetings, it was deemed necessary to adopt new working methods, with more clear orientation to results and in closer articulation with the other EUPAN working groups. Furthermore, it had been taken into account the importance of the experience and knowledge added up by the working group as well as the specific character of the aforementioned knowledge. 18-19 February 2008 1st IPSG Meeting

Next Steps Topics – Continuation of IPSG I Meeting topics: Evaluation of Public Administrations’ Added Value to the Lisbon Strategy Goals Comparative Analysis of Quality Management in PAs in the EU MS 5QC – 5th Quality Conference in Public Administrations in the EU Customer Focus Sharing good practices Knowledge Management 18-19 February 2008 1st IPSG Meeting

Call for organizer of the 4th CAF Event in 2009, by 19th March 2008 Next Steps Topics – CAF Call for organizer of the 4th CAF Event in 2009, by 19th March 2008 CAF Expert group meeting in Ljubljana, 20th March 2008 CAF at the IPSG II in May 2008 18-19 February 2008 1st IPSG Meeting

6QC host country: letter of State Secretary Next Steps Topics – 6QC 6QC host country: letter of State Secretary Mr Rep to DGs of Belgium and Spain Guidelines for the 6QC – first steps: draft document for the IPSG II in May 18-19 February 2008 1st IPSG Meeting

CSM ad hoc group meeting in Ljubljana, 3rd April 2008 Next Steps Topics – CSM CSM ad hoc group meeting in Ljubljana, 3rd April 2008 CSM at the IPSG II in May 2008 18-19 February 2008 1st IPSG Meeting

Other Next Steps Topics Draft Resolutions for 50th DG Meeting Sharing Practices Knowledge Management … ? 18-19 February 2008 1st IPSG Meeting

Date Meeting 20 March 2008 CAF expert group 3 April 2008 CSM ad hoc group 12 – 13 May 2008 IPSG Meeting II 18-19 February 2008 1st IPSG Meeting