CHAPTER 7 5/1/2019 Management ITB

Define the five functions of management. CHAPTER 7 5/1/2019 LESSON 7-1 Management Goals Define the five functions of management. Describe the levels of management in businesses. Discuss when to use the two management styles. ITB

Key Terms implementing management controlling planning CHAPTER 7 5/1/2019 Key Terms implementing controlling management style management planning organizing staffing ITB

ROLE AND WORK OF MANAGERS CHAPTER 7 5/1/2019 ROLE AND WORK OF MANAGERS What is management? The process of accomplishing the goals of an organization through the effective use of people and other resources ITB

ROLE AND WORK OF MANAGERS CHAPTER 7 5/1/2019 ROLE AND WORK OF MANAGERS What is management? ITB

ROLE AND WORK OF MANAGERS CHAPTER 7 5/1/2019 ROLE AND WORK OF MANAGERS What do managers do? Planning Organizing Analyzing Information Setting Goals Making decisions about what needs to be done ITB

ROLE AND WORK OF MANAGERS CHAPTER 7 5/1/2019 ROLE AND WORK OF MANAGERS What do managers do? Organizing- identifying and arranging the work and resources needed to achieve the goals that have been set Planning – analyzing information, setting goals, and making decisions about what needs to be done. ITB

ROLE AND WORK OF MANAGERS CHAPTER 7 5/1/2019 ROLE AND WORK OF MANAGERS What do managers do? Implementing- direct and lead people to accomplish the planned work of the organization Controlling- to what extent the business is accomplishing the goals it set out to reach in the planning stage Staffing – includes all the activities involved in obtaining, preparing, and compensating the people who work for a business ITB

MANAGEMENT LEVELS Top management Mid-management CHAPTER 7 5/1/2019 MANAGEMENT LEVELS Top management Responsible for the direction and success of the entire business Mid-management Specialists with responsibilities for specific parts of a company’s operations ITB

MANAGEMENT LEVELS Supervisors Management by others CHAPTER 7 5/1/2019 MANAGEMENT LEVELS Supervisors Responsible for the work of a group of employees Management by others Not common Employees plan and organize their work Hiring and training of new employees ITB

MANAGEMENT STYLES The way a manager treats and involves employees CHAPTER 7 5/1/2019 MANAGEMENT STYLES The way a manager treats and involves employees Tactical management- a style in which the manager is more directive and controlling Strategic management- managers are less directive and involve employees in decision making Mixed management- combination ITB

MANAGEMENT STYLES When to use tactical management: CHAPTER 7 5/1/2019 MANAGEMENT STYLES When to use tactical management: Working with part-time or temporary employees Working with employees who are not motivated Working under tight time pressures New task for which employees are not experienced Employees prefer not to be involved in decision ITB

MANAGEMENT STYLES When to use strategic management: CHAPTER 7 5/1/2019 MANAGEMENT STYLES When to use strategic management: Employees are skilled and experienced The work is routine with few new challenges Employees are doing work they enjoy The manager wants to improve group relationships Employees are willing to take responsibility ITB

The Best Managers…. Tell people their work matters CHAPTER 7 5/1/2019 The Best Managers…. Tell people their work matters Earn trust by giving it Hire for EQ, train for IQ Eat lunch with people Leave their desk Feedback in private, praise in public In victory, lead from the back In crisis, lead from in front Share intent Work hard ITB