The ABCs of Pygmalion We cannot behave or act in a manner that is inconsistent with our expectations and beliefs (of others or ourselves). Our behaviors and actions toward others influence their expectations, behaviors, and performance either positively or negatively. Thus, our expectations will become a self-fulfilling prophecy, partly because we will act in a manner that is consistent with that “prophecy” and cause it to “be fulfilled.”

Pygmalion Film Discussion Question Areas Self-fulfilling prophecies (including examples) The Pygmalion effect and its origin Professor Henry Higgins' Pygmalion role with Eliza Doolittle Eileen Edwards’ Pygmalion role with Bob Harris Elements in Bob and Eileen's relationship that allowed the Pygmalion transformation Changes that happened to Bob The expectation cycle and how it works Rosenthal's Four Factors (including examples from the video)

Training Objectives Understand the basic premises upon which SFPs and expectation effects are based. Identify the Four Pygmalion Factors through which people communicate their expectations of others. Understand the Three Ways to Create the Galatea Effect by raising people’s self-confidence. Develop the skills to apply the Four Pygmalion Factors and the Three Ways to Create the Galatea Effect.

Training Objectives (cont.) Identify a wide range of situations where Pygmalion and related SFP principles can be used. Raise the expectations you have for employees. Believe more in your own ability as a manager to positively influence and lead others.