Producing Web Course Material with IBM Knowledge Factory Team Harri Laine, Teemu Kerola Department of Computer Science University of Helsinki 18.10.2002 Harri Laine, Teemu Kerola

Big Picture Course Material Production (IBM Knowl. Fact. Process, …) email, chat, discussion groups hyper-media self-study material web teaching (lectures, etc) Learning Platform (WebCT, LLS,…) web collaboration tools web (self) evaluation tools f2f collaborative work f2f teaching (lectures, etc) books, etc 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Self-Study Material Interactive book must be better than conventional book Animations, movies, sound , … Links to references & other topics prerequisite material, on-demand courses? Navigation, tracking what have I done already? what next? for student? for teacher? Self-evaluation questions On-line exams multimedia hypertext 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Media requirements For example Multi-media PC 56KB Internet connection Data accessed with browser from learning platform (e.g., WebCT, Lotus LS) Need to match produced material learning platform end-user media IBM Knowledge Producer Lotus Learning Space Student desktop at home 18.10.2002 Harri Laine, Teemu Kerola

Knowledge Factory Concept Knowledge Factory (KF) Team 14 roles – 14 types of people doing the job some roles may be taken by client E.g., Subject Matter Expert most roles taken by KF Team many roles combined to one person some roles need more than one person E.g., Content Developer External Team – special expertise areas Core Team – actual product development 18.10.2002 Harri Laine, Teemu Kerola

Knowledge Factory Team External Team – 8 roles Subject Matter Expert Production Manager, Media Architect Technical Specialist, A/V Specialist Production Artist, Photographer Quality Tester Core Team – 6 roles Instructional Designer Courseware Engineer, Content Analyst Content Developer (plus Voice?) Media Coordinator, Quality Coordinator 18.10.2002 Harri Laine, Teemu Kerola

Knowledge Factory Process Laine & Kerola 18.10.2002 Knowledge Factory Process Analyze current and existing material select new material type, instructional method High Level Design Document (HLDD) goal, expectations, target audience navigation, look and feel instructional theme, instructional strategy & methods course outline, modules, module dependencies For each module, Detailed Design Doc (DDD) draft (E.g., with PowerPoint) on each view for student navigation, text, voice, hotspots, animations, … used by Content Developers to produce final material Knowledge Producer (KP) tool Quality control by Quality Tester and client agreement, contract 18.10.2002 Harri Laine, Teemu Kerola Producing Web Course Material ...

Harri Laine, Teemu Kerola Experiences Course: Introduction to Databases (18 modules) divided among 4 universities our first 2 modules Relational Algebra (about 2 lecture hours= 6 working hours) SQL DDL (about 1 lecture hour = 3 working hours) Our starting point Existing material in Finnish – simple HTML, simple style, no sound, any browser, printable We did not know the process Preparations Translation in English 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Experiences HDDL of 24 pages 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Experiences Look & feel – no scrolling, fixed size window audio in each page 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Experiences DDL : 2 tries – initial version with PowerPoint 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Experiences final version off DDD used templates (MSWord) 159 pages about 40 tasks/questions about 25 pages reachable only by incorrect answers about 30 pages cartoon like sequences 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Experiences First version: straightforward splitting of the manuscript into small pages - reflection questions added instructional designer changed during development errors in formulas, errors in graphics Second try inductive learning database expert included in the team new layout, less errors only one browser, server dependence ? 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Experiences well defined but laborious process closer co-operation with implementors needed hard to fit university teacher schedules with implementation team schedules (part time – full time) hard to catch the functionality of the material from the DDD – too early decisions about control overall responsibility of the course was missing how to maintain the course is a problem ? 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Example screen 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Example screen 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Example screen 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Example screen 18.10.2002 Harri Laine, Teemu Kerola

Harri Laine, Teemu Kerola Example screen 18.10.2002 Harri Laine, Teemu Kerola