Goalie of the Month refresh Behavior Based Safety (BBS) revisited

“Goalie of the Month” program refresh The goalie represents an individual(s) that go above and beyond to ensure a safe work environment. The Goalie of the Month program is designed to recognize Projects & Technology - Onshore Projects employees and contractors for taking proper and proactive steps to ensure everyone is operating in a healthy, safe, secure and environmentally friendly manner. Like a Goalie in any sport who makes great saves, the people nominated can be anyone on the worksite that identifies, stops, intervenes and recognizes something that just isn’t right, at risk, or unsafe. They can also be the person on the crew that’s always talking safety and being the backbone of the team, like a Goalie usually is. Each person that is nominated for the Goalie of the Month award receives a Shell Puck and a participation letter.   Nomination form Every month the Onshore Projects Area and Discipline leadership teams gather to pick their respective Goalie winners. Once selected as an area / discipline winner, that person will be entered into the North American monthly selection by the VP of Onshore Projects. Appalachia chooses the best Goalie of the month and presents the winner with a $250 gift certificate. That winner is then submitted to UA for a possibility of winning a North American Goalie of the month for an additional $500.

OFFICIAL “GOALIE” COMMUNICATION The goalie represents: passion, focus, intensity, communication, poise, teamwork, tenacity, drive, preparation, conditioning, alertness, determination, shared leadership and wears the appropriate protective equipment with a single purpose: THE ACHIEVEMENT OF GOAL ZERO! The Puck Again, although a team effort and in many cases seen as just doing the job, the game puck is awarded for demonstration of one or more of the above attributes.

Behavior Based Safety (BBS) 4/30/2019

Hazard Recognition vs BBS Some contractors are mistakenly running a hazard recognition program in lieu of a BBS program. The inherent differences are: Hazard Recognition Captures a hazard but does not attempt to drive deeper into the cause. Can be performed in an isolated environment. Is great for capturing at-risk items for quick resolution. Will not identify underlying reasons for ongoing issues. BBS Asks the “why” if a hazard exists. Is performed with the work crew aware of the observation. Allows for correction of underlying causes of issues. Not the correct tool for identifying immediate workplace hazards.

OBSERVATION WALKTHROUGH By observing a work group, you inherently change the way they are performing. Usually, actions that are performed at-risk are done so out of ignorance and not willfulness. Observation is made Group performs an unsafe action Group works safely Ask employee why he/she was working unsafe Give employee(s) positive feedback Capture the cause for trending

EXAMPLES OF BEHAVIORAL CAUSES

GO-FORWARD A more developed expectation to help streamline meetings, minimize time and delivery more efficiently. One-on-one meetings to help individual processes be understood and grow. Fewer, more focused meetings, to allow for Shell and BBS focal to communicate about specifics. Known points of contact within both Shell and contractors to allow for more effective communication.