How Businesses Change Over Time

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Presentation transcript:

How Businesses Change Over Time

Decline in personal service Small communities – serving same population Dealt with customers on more personal level Faster-moving society causes a decrease in personal touch

Location Customers want it to be easily accessible Able to travel there via bus, taxi or car (free parking)

Workforce and Working Hours Women are now active participants in the workforce (outside of the home) No rules to ensure businesses complied with equality rules - then More part-time or temp contracts –now More work-life balance is expected – now

Globalisation Businesses of all sizes are now able to compete in a global marketplace Different parts of business can be conducted in different areas of the world More choice available to consumer More multiculturalism in businesses