Global Household Goods Industry Day #2 General Session 20 March 2019

Agenda Topic Speaker(s) Timing Introduction & Overview TCAQ-SAM (Lisa Gross) 1:00pm - 1:15pm   PWS Changes J 5/4 (Lt Col Ryan) 1:15pm - 1:30pm Contracting TCAQ-R (Amy Miller) 1:30pm - 2:00pm Questions from Industry MFT Interaction 2:00pm - 2:30pm Industry One on Ones MFT Members 3:00pm - 5:00pm

HHG moves are crucial to Service member happiness and military readiness DoD supports ~400K moves annually Successful moves are critical to military readiness Moves in service of the country are a highly memorable experience Military moves impact every single Service member and can be an extremely emotional topic for the member and their family You (as a supplier) have an opportunity to improve quality of life for our Service members while substantially growing your business

acquisition SchedulE CONTRACT ACTION ESTIMATED TIMELINES Industry Day 19 and 20 Feb 19 Issue 2nd Request for Information (RFI) 15 Mar 19 Last Day to Submit RFI Responses 1 Apr 19 Issue Draft RFP 15 Mar 19 11 Apr 19 Finalize Acquisition Plan 1 Apr 19 30 Apr 19 Issue Solicitation 21 Jun 19 Pre-Proposal Conference 2 Jul 19 Receive Proposals--Source Selection Process--Open Discussions 5 Aug 19 Begin Proposal Evaluations 9 Aug 19 Enter Discussions 19 Oct 19 Source Selection Process—Close Discussions—Select Awardee(s) 1 Nov 19 Request Final Proposal Revisions 26 Nov 19 Award Contract 2 Jan 20 Transition Jan – Oct 20 Performance Start 1 Oct 20

Agenda Topic Speaker(s) Timing Introduction & Overview TCAQ-SAM (Lisa Gross) 1:00pm - 1:15pm   PWS Changes J 5/4 (Lt Col Ryan) 1:15pm - 1:30pm Contracting TCAQ-R (Amy Miller) 1:30pm - 2:00pm Questions from Industry MFT Interaction 2:00pm - 2:30pm Industry One on Ones MFT Members 3:00pm - 5:00pm

GHC PWS Updates Industry Day #2 - Document Updates New Appendices: Claims and Liability Transit Times (Maximums) Reports Terms and Conditions Three additional in progress include Transition Plan, Non standard shipments (e.g. Embassy duty, Hardlift Customs and Consignment Information Feedback Mechanisms: Industry Day one on one Feedback Market Research Defense Acquisition University led Acquisition Workshop

GHC PWS UPDATES (Con’t) - Industry Day #2 Document Updates Performance Work Statement Updates: Refined Scope of Work (including customs and PPM counseling) Updated Workforce requirements (whether on and off base must meet the specific requirements for local installation access) Updated Systems Integration requirements (with MilMove or designated system) Refined Pickup/Delivery requirements associated with scheduling and spread dates Refined Firm Booking requirements Refined weighing and reweigh requirements (CFR language, reweigh mandatory) Refined inconvenience claim process (per diem versus receipts)

GHC PWS UPDATES (Con’t) - Industry Day #2 Document Updates Performance Work Statement Updates Continued: Claims and Liability Updates (removed 75 day loss/damage notice; added liquidated damages to include both the MCO adjudicated damages and labor costs) Added descriptive language to the Customer Satisfaction Survey requirement Refined customs and agricultural requirements for international movement Invoicing (Financial Management Regulation 102-118 & Audit compliance)

Questions? Questions?

Agenda Topic Speaker(s) Timing Introduction & Overview TCAQ-SAM (Lisa Gross) 1:00pm - 1:15pm   PWS Changes J 5/4 (Lt Col Ryan) 1:15pm - 1:30pm Contracting TCAQ-R (Amy Miller) 1:30pm - 2:00pm Questions from Industry MFT Interaction 2:00pm - 2:30pm Industry One on Ones MFT Members 3:00pm - 5:00pm

While improving quality is our primary goal, we also want to get the best possible pricing and solve for internal operational needs Pricing structure needs to satisfy internal DoD needs… …while also taking current market economics into account Simple Easily auditable Billable to Services A driver of improved quality Fits within economics of industry (e.g., variable pricing) Accounts for common industry standards (e.g., common KPI levels & incentives)

Proposed pricing structures for this effort Proposed Domestic Pricing Structure Proposed International Pricing Structure Component Detail Lane Structure Service area to service area Linehaul Per cwt per mile, with mileage bands, varies by origin SA O/D Fees Per cwt, varies by O/D SA (Un)Packing O/D Storage Per cwt / day1 varies by SA Accessorials Under development Mgmt Fee Flat rate per move Surcharges Set in contract, minimal pass-through Peak Rates Separate peak / non-peak rates Component Detail Lane Structure Country to country Linehaul Per cwt with forwarding cost included UB1 Per cwt single factor rate (excluding storage) on household goods moves only (Un)Packing Per cwt, varies by Rate Area O/D Storage Per cwt / day2 varies by Rate Area Accessorials Under development Mgmt Fee Flat rate per move Surcharges Set in contract, minimal pass-through Peak Rates Separate peak / non-peak rates We will be using one-on-one sessions to get your feedback on the proposed pricing structure

Questions? Questions?