DEALING WITH HEAD COACHES NOT ASSISTANT COACHES
ONLY INTERACT WITH HEAD COACHES ASSISTANTS COACH PLAYERS NOT OFFICIALS WHY ONLY HEAD COACHES? KEEP YOUR GAME SIMPLE ONLY INTERACT WITH HEAD COACHES ASSISTANTS COACH PLAYERS NOT OFFICIALS
A COACH WANTS TO BE SURE HE HAS YOUR ATTENTION MAKE EYE CONTACT A COACH WANTS TO BE SURE HE HAS YOUR ATTENTION DO NOT ACT DISTRACTED
NEVER CALL COACHES BY THEIR FIRST NAMES CALL THEM COACH OR MR. JONES This Photo by Unknown Author is licensed under CC BY
SHOW RESPECT TO GAIN RESPECT
ASK THEM TO DEAL WITH PROBLEM PLAYERS IDENTIFY PROBLEMS EXPLICITY DO NOT MAKE THE PLAYER OUT TO BE THE EVIL PERSON CHOOSE YOUR WORDS CAREFULLY “COACH, I NEED YOUR HELP WITH # 56, HE IS A VERY GOOD PLAYER BUT IS COMING LATE TO THE PILE!” This Photo by Unknown Author is licensed under CC BY-SA
REMAIN CALM STAND SIDE BY SIDE WITH THE COACH IT IS DIFFICULT TO BE CONFRONTATIONAL IN THIS POSITION This Photo by Unknown Author is licensed under CC BY-SA This Photo by Unknown Author is licensed under CC BY-NC-SA
ALLOW COACHES TO HAVE THEIR SAY WHEN A COACH APPROACHES TO PROTEST OR ARGUE: IMMEDIATELY ADOPT A “LISTENING MODE” DO NOT ARGUE! This Photo by Unknown Author is licensed under CC BY-NC This Photo by Unknown Author is licensed under CC BY-SA
BE AWARE OF YOUR BODY LANGUAGE This Photo by Unknown Author is licensed under CC BY-SA
WHAT IF YOU MAKE A MISTAKE? ADMIT IT APOLOGIZE WITHOUT ELABORATING This Photo by Unknown Author is licensed under CC BY-NC-ND
WHEN THE COACH RAISES HIS VOICE… LOWER YOURS SOFT RESPONSE INDUCES RECIPROCATION
WHEN NECESSARY… GET COACHES TOGETHER WEATHER CLOCK GAME EQUIPMENT
SUPPORT YOUR FELLOW OFFICIALS BY NEVER DOUBTING THEIR JUDGEMENT TO COACHES OR TO PLAYERS SHOW SUPPORT BY NOT COMMENTING WHEN ASKED SAY, “HE HAD A BETTER VIEW”
“I HEAR WHAT YOU ARE SAYING” ACKNOWLEDGE THE COACH “I HEAR WHAT YOU ARE SAYING” “I UNDERSTAND” “I SEE WHAT YOU MEAN.”
GIVE PRAISE WHEN APPROPRIATE TO PROMOTE SPORTSMANSHIP ACKNOWLEDGE POSTIVE GESTURES
EMPATHY PUT YOURSELF IN THE COACHES SHOES MUST HAVE INSIGHT ABOUT COACHES MOTIVATION
KEEP YOU EGO IN CHECK WORK WITH THE COACHES EGO DO NOT MAKE THIS AN EGO CONTEST WE WANT SELF This Photo by Unknown Author is licensed under CC BY-NC-ND
GIVE THE COACH THE BENEFIT OF THE DOUBT BE CERTAIN THERE IS DOUBT IF YOU UNCERTAIN ABOUT THE ACCURACY OF A RULING, TAKE IT TO THE CREW CHIEF AVOID BEING ADAMENT ABOUT A RULE INTERPRETATION BRING THE CREW INTO THE CONVERSATION IF NECESSARY This Photo by Unknown Author is licensed under CC BY-NC-SA
PERMIT THE COACH TO DISENGAGE RECOGNIZE WHEN IT IS TIME TO CEASE DIALOGUE
DO NOT RAISE YOUR HANDS WHEN TALKING WITH A COACH OUR GESTURES REVEAL MORE THAN YOU MAY WANT TO CONVEY