TCG Invest in People, Invest in Outcomes November 10, 2018
A Crisis Forced Us to Relook at Our Culture
How Did This Happen? Long Wharf’s issues were cultural ones Policies procedures existed for years, but they were confusing Lack of communication led to lack of clarity High amount of turnover in the management of the organization in the 2000’s “Too big to be held accountable”
We Are Transforming the Culture With Two Groups of Strategies Clarity and Transparency Policy revisions Make it more comfortable to call out abuses of power Constant communication with the staff Flatten Hierarchy Staff Advisory Council Add more chairs to all of the tables Democratize opportunities for both and guest artist and board interaction