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Templ ref: PPT-ISO-colour.001 Doc Ref no: Social media and SAWS Wayne Venter 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Social media products Facebook Twitter Youtube (most recent) 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Why Social media? Public need (especially with alerts and hoaxes). Media and public reach increases. Strong social media presence builds brand loyalty. Brand image thrives on social media. 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Facebook: SAWS Facebook page was created on 30 September 2016. Was inactive for about 6 months before forecasters started using this platform to reach more people. Daily weather bulletins (travellers and regional forecasts) posted. Satellite images and rainfall observations. Shared pictures and information from the community. A significant increase in numbers followed with the account growing from 2000 likes/followers to 47 000 followers to date. Current followers: 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Twitter: SAWS Twitter page was created in November 2011. Only initial daily weather overviews images were automatically posted on this platform. Only extreme weather phenomena updated on Twitter at the time. Forecasters starting using Twitter from November 2016. Platform showed significant growth to 91 000 followers. 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Twitter: SAWS Twitter page grew to a current 91 000 followers over the past 2 years due to continues updates of weather and general weather based information Rainfall observations Satellite images Media Releases Daily weather bulletins Other information (like sporting events and major weather events) 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Some Examples: 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Some Examples: 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Some Examples: Warnings issued for public use on both Twitter and Facebook Municipality/District maps sometimes used if location is unrecognizable to public. Warnings indicate/procedure: 1. Time and date of severe weather events. 2. Type of severe weather event (ex: severe thunderstorms etc.). 3. What can be expected with the type of severe weather event. 4. Location of severe weather event. 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no:

Templ ref: PPT-ISO-colour.001 Doc Ref no: Final thought: Social media is valuable to any company. Warnings issued to disaster management also issued to the public. Social media reach increased significantly to 150 000 people. What’s next? Dedicated social media shifts to increase media coverage and reach. Increase and improve media products for the public. Main goal: Reach as many people in South Africa (especially alerts). Thank You End 2019/04/29 Templ ref: PPT-ISO-colour.001 Doc Ref no: