Flexible Services iNotice Board Thursday, February 11, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Thursday, February 11, 2016 Actual Trips: 381 Actual Passengers Transported: 404 Overall On Time Performance: 94.8% Scheduled: 58.3% Appointment Time: 94.9% Productivity: 1.62 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Thursday, February 11, 2016 Actual Trips: 692 (64%) Actual Passenger Transported: 714 Overall On Time Performance: 95.3% Scheduled: 95.2% Appointment Time: 96.1% Productivity: 17.0 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Thursday, February 11, 2016 Total Trips: 1073 Trip Per Hour: 11.53 Actual Passengers Transported: 1118 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Thursday, February 11, 2016 STAR Transported: 178- Ambulatory 226-Wheelchair / Scooter, Etc Advantage Transported: 706- Ambulatory 8 - Wheelchair / Scooter, Etc Total : 884- Ambulatory 234- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6