OUTREACH AND ENGAGMENT Elizabeth Morrison LCSW, MAC

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Presentation transcript:

OUTREACH AND ENGAGMENT Elizabeth Morrison LCSW, MAC Behavioral Health Integration Complex Care Initiative OUTREACH AND ENGAGMENT Elizabeth Morrison LCSW, MAC Stacey Devenney LCSW

What is the ultimate goal of Outreach and Engagement?

To have someone engage more fully in their own health, happiness and wellbeing

Sometimes that means to engage more fully in the treatment we provide.

Sometimes that means to engage more fully in other supportive activities or treatments

Outreach Meeting people where they are at (literally and figuratively) Communicating with people through means that work for them Communicating empathy effectively

Engagement Eliciting people’s beliefs, preferences, opinions, and strengths around their health Addressing barriers to high engagement in their own health Communicating caring and belief in their self efficacy

Engagement Outreach

Choose a family member or patient that you wish was more engaged managing their health conditions

Exercise How is caring conveyed effectively What means of communication matches the person best What language, questions, phrases or wording can be best used to initially connect

Let’s hear from you!

Ending Slide 