MACE Penn State Great Valley March 21, 2019 05-09-2017 Ethics MACE Penn State Great Valley March 21, 2019 Troy Knott Certified Coach, Teacher, and Speaker with the John Maxwell Team

“I took a course in ethics, but everything was contradicted by the course I took in accounting.”

Learning Objectives Closing the gap between the ideal and the real Building greater trust Living with integrity

The IDEAL The REAL

05-09-2017 The Ideal vs. The Real What are Ethics?

The Ideal vs. The Real The gap between the standard we think we should follow and the standard we follow There is a gap between the ideal ethical standard people feel everyone should abide by and the real ethical standard, the one in which we do abide by.

What is Ethics? a set of moral principles and practices 05-09-2017 What is Ethics? Definition a set of moral principles and practices rules of behavior based on ideas about what is morally good and bad

Ethical Principles vs. Ethical Practices 05-09-2017 Ethical Principles vs. Ethical Practices The gap is between the ethical principles we believe in and the ethical practices we engage in.

Ethical Failures

Ethical Giants

The Ethical Dilemma Definition An undesirable or unpleasant choice relating to a moral principle or practice.

WHY ARE ETHICS IN A TERRIBLE STATE? We do what’s most convenient We do what we must to win We rationalize our choices with relativism

It’s Personal TO JUDGE OR NOT TO JUDGE Do you expect the same from yourself as you expect from others?

Rate Yourself I am always ethical I am mostly ethical I am somewhat ethical I am seldom ethical I am never ethical

% Who Hold the Public’s Complete Confidence 05-09-2017 Ethics in Business People having complete confidence in their leaders to consistently make job-related decisions that are morally appropriate Type of Leader % Who Hold the Public’s Complete Confidence Executives of Large Corporations 3% Elected Government Officials Film and TV Producers, Directors and Writers News Reporters and Journalists 5% Small Business Owners 8% Ministers, Priests and Clergy 11% Teachers 14%

Building TRUST

05-09-2017 Building Trust It is impossible to be TRUSTED by others if you are unethical to them.

05-09-2017 Building Trust It is impossible to be TRUSTED by others if you are unethical to them. Trust is the result of… COMPETENCE CREDIBILITY CHARACTER (INTEGRITY)

How to Cultivate Competence 05-09-2017 How to Cultivate Competence Show up every day Keep improving Follow through with excellence Accomplish more than expected Inspire others

How to Build Credibility 05-09-2017 How to Build Credibility Show respect to everyone Be Fully Present – Listen Well Take Accountability Speak Truth / Be Honest  Transparency Do What You Say You Are Going To Do

Character – One’s moral and ethical code 05-09-2017 Character – One’s moral and ethical code The following axioms beckon us to put our character first: We are given our gifts, but we must develop our character. Our character earns the trust of others. Only good character gives lasting success with people. Sound character communicates credibility and consistency. Our character colors our perspective. Ability may get you to the top, but it takes character to keep you there. We cannot rise above the limitations of our character. Integrity – Living by that code

Building Trust How much change is in your pocket? 05-09-2017 Building Trust How much change is in your pocket? Change-in-your-pocket thoughts: You lose change faster than you gain it. Losing character change is worse than losing competence change. It takes change in your pocket to make effective changes in your organization.

Building Trust Warren Bennis 05-09-2017 Building Trust “Trust is one quality that can’t be acquired, it must be earned. It is given by coworkers and followers and without it, the leader cannot function. Trust is the foundation on which relationships in every setting are built.” “Integrity means alignment of words and actions with inner values. It means sticking to these values even when an alternative path may be easier or more advantageous. A leader with integrity can be trusted and will be admired for sticking to strong values. They also act as a powerful model for people to copy, thus building an entire organization with powerful and effective cultural values.” Warren Bennis

Living with INTEGRITY

05-09-2017 Living with Integrity 1300 senior executives surveyed – 71% said integrity was the quality most needed to succeed in business Integrity as defined by Webster’s Dictionary is an “adherence to moral and ethical principles; soundness of moral character; honesty.”

Living with Integrity Integrity is about the small things 05-09-2017 Living with Integrity Integrity is about the small things lying and stealing are next door neighbors Ethical principles are not flexible

3 truths about integrity 05-09-2017 3 truths about integrity Integrity is not determined by circumstances Your circumstances are as responsible for your character as a mirror is for your looks Integrity is not based on credentials Credentials can never accomplish what character can CREDENTIALS CHARACTER Are transient Is permanent Turn the focus to rights Keeps the focus on responsibility Add value to only one person Adds value to many people Look to past accomplishments Builds a legacy for the future Often evoke jealousy in others Generates respect and integrity Can only get you in the door Keeps you there

3 truths about integrity 05-09-2017 3 truths about integrity Integrity is not determined by circumstances Your circumstances are as responsible for your character as a mirror is for your looks Integrity is not based on credentials Credentials can never accomplish what character can Integrity is not to be confused with reputation Reputation is who people think you are; Character is who you really are If reputation is like gold, then having integrity is like owning the gold mine. “If I take care of my character, my reputation will take care of itself.” D. L. Moody

Questions to help you measure your integrity 05-09-2017 Questions to help you measure your integrity How well do I treat people from whom I can gain nothing? Am I transparent with others? Do I role-play based on the person(s) I’m with? Am I the same person when I’m in the spotlight as I am when I’m alone? Do I quickly admit wrongdoing without being pressed to do so? Do I put other people ahead of my personal agenda? Do I have an unchanging standard for moral decisions, or do circumstances determine my choices? Do I make difficult decisions, even when they have a personal cost attached to them? When I have something to say about people, do I talk to them or about them? Am I accountable to at least one other person for what I think, say, and do?

Remember This: Many succeed momentarily by what they know; 05-09-2017 Remember This: Many succeed momentarily by what they know; Some succeed temporarily by what they do; but Few succeed permanently by what they are.

Integrity is your best friend 05-09-2017 Integrity is your best friend Integrity will never betray you or put you in a compromising position. Integrity keeps your priorities right. When you are tempted to take shortcuts, it helps you stay the right course. When others criticize you unfairly, it helps you keep going and take the high road of not striking back. When others criticize fairly, integrity helps you accept what they say, learn from it, and keep growing.

Integrity is your friends’ best friend 05-09-2017 Integrity is your friends’ best friend When people around you know that you’re a person of integrity, they know that you want to help them because of the opportunity to add value to their lives. They don’t have to worry about your motives!

The benefit of integrity: TRUST 05-09-2017 The benefit of integrity: TRUST Integrity qualities that help you gain trust: Model consistency of character Employ honest communication Value transparency Exemplify humility Demonstrate your support of others Fulfill your promises Embrace an attitude of service Encourage two-way participation with the people you influence

Become a person of integrity 05-09-2017 Become a person of integrity Commit yourself to honesty, reliability and confidentiality Decide ahead of time that you don’t have a price Major in the minor things Each day, do what you should do before what you want to do

05-09-2017 Living with Integrity Make great choices to live ethical principles every day and 3 things will happen: your integrity grows your trust with others increases you narrow the gap between your ideal ethical principles and your real ethical practices

https://twitter.com/TKOakLeadership Thank You! Troy Knott Certified Coach, Teacher, and Speaker with The John Maxwell Team Troy.Knott@OAKLeadership.com 717.309.8454 http://www.oakleadership.com https://www.linkedin.com/in/knotttroy https://www.facebook.com/OakLeadership https://twitter.com/TKOakLeadership