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ideo cross-organizational design services team matthew holloway | SAP Design Services Team tools & resources customer consulting thought leadership 28+ major projects sapphire 2005 office of the CEO 30+ workshops IMPACT APPROACH VISION products & processes emerging markets dst delivered results design = strategy enable innovation change the way SAP builds software
© SAP AG 2007 coaching deep dive design-led innovation workshop projectsdo to teach teach to do duration resources matthew holloway | SAP Design Services Team
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© SAP AG problem solvers capital-D design boundaries of design? innovation synthesizing the real thing THE RIGHT LANGAUGE matthew holloway | SAP Design Services Team scaling design self confidence design thinking
© SAP AG second class citizens listen to make/make to think jeans or suit? not the expert challenge assumptions local experts TAKING DESIGN SERIOUSLY instill confidence & skills matthew holloway | SAP Design Services Team design is a plan…
© SAP AG collaboration competing lexicons client resources prototypes do to learn synthesis BEING MULTI-DISCIPLINARY design-absorbed matthew holloway | SAP Design Services Team new hire orientation
© SAP AG 2007 amplifying effect hiring paradox tugboat cultural transformation executive support OUR SEAT AT THE TABLE matthew holloway | SAP Design Services Team enabling success tangible results neutral connector
© SAP AG 2007 coaching invention to innovation cross-pollination invest in people artifacts design culture fellows CHANGE IS SCARY matthew holloway | SAP Design Services Team skills over guides
© SAP AG 2007 matthew holloway | SAP Design Services Team whats next? Thank you
© SAP AG 2007