Jim was nearing age 65 and not sure if he should sign up for Medicare He thought about staying with his current employer plan, because it covered his asthma medications His Personal Health Advocate reviewed the pros, cons and cost differences of switching to Medicare now or postponing She also noticed that Jim hadn’t been filling his asthma prescriptions regularly Challenge “ Working with my Coach has been great and kept me out of the emergency room. His Personal Health Advocate suggested his mail order program She explained the convenience of the prescription drug mail order program and helped him enroll, saving Jim time and money When Jim admitted that his asthma wasn’t always under control, his Personal Health Advocate connected him to a Wellness Coach for ongoing support to follow his treatment plan Solution ”