Basics of Quality Improvement in Health Care

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Presentation transcript:

Basics of Quality Improvement in Health Care Prathibha Varkey, MBBS, MPH, M. Katherine Reller, RN, BSN, CPHQ, CQM, Roger K. Resar, MD Mayo Clinic Proceedings Volume 82, Issue 6, Pages 735-739 (June 2007) DOI: 10.4065/82.6.735 Copyright © 2007 Mayo Foundation for Medical Education and Research Terms and Conditions

FIGURE 1 Quality of care can be measured using samples of success as the numerator and total opportunities as the denominator. Events can be graphed using a control chart to evaluate performance over time. Mayo Clinic Proceedings 2007 82, 735-739DOI: (10.4065/82.6.735) Copyright © 2007 Mayo Foundation for Medical Education and Research Terms and Conditions

FIGURE 2 The approach most commonly used for rapid cycle improvement in health care is the plan-do-study-act method in which 4 repetitive steps are carried out over the course of small cycles. Adapted from Langley et al,13 with permission from Jossey-Bass. Mayo Clinic Proceedings 2007 82, 735-739DOI: (10.4065/82.6.735) Copyright © 2007 Mayo Foundation for Medical Education and Research Terms and Conditions