Generate Header & URL Install PostMan for Chrome (looks like a man with a jetpack) Under the auth tab, set it to basic Put in the admin username and password Click update request

Add Extra Header Go to the header tab Add content-type application/xml Put in your URL (update the IP) Set it to “get” Click “Send”

Verify it worked HTTP 200 is success Now change the URL to filter by owner

Look for alerts by the deleted owner UUID Update this URL to use the UUID you see in the vRealize Opeartions Manager website. Make sure comes back with HTTP 200 OK

Sample Alert – copy the alertID

Create an XML body <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <ops:uuid-values xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ops="http://webservice.vmware.com/vRealizeOpsMgr/1.0/"> <ops:uuids>31eeaeec-82d5-4037-a59b-efed2e7c8e3a</ops:uuids> </ops:uuid-values> Replace 31eeaeec-82d5-4037-a59b-efed2e7c8e3a with the UUID from the alert taken in the previous step

Update the URL – DO NOT CLICK SEND YET Post mode This URL (update the IP) Both content-type and authorization should be there Go to the body tab

Paste in the XML you updated Body = raw Paste in the XML with the updated UUID of the alert Click Send The expected responses are: 200 OK = it should be released 500 Internal Server Error = Alert is not owned by any user (or some other message)