Adults with Health Problems Who Have an Excellent Patient Experience Report Greater Support to Help Manage Their Health Condition Percent of adults 18–64.

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Adults with Health Problems Who Have an Excellent Patient Experience Report Greater Support to Help Manage Their Health Condition Percent of adults 18–64 with one or more chronic conditions reporting case management activities Note: Excellent patient experience includes providers understanding medical history, has easy access to care, care is coordinated by clinic, and has excellent patient-provider communications. *Indicates significant difference compared with Excellent Patient Experience (p<.05). Source: The Commonwealth Fund 2009 Survey of Clinic Patients in New Orleans. 1