New CCC user guide.

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Presentation transcript:

New CCC user guide

User guide (For existing users who have old CCC ID) ■ Transferring ID - Existing users must transfer their previous ID’s to e-mail ID’s. Step 1: Access the new CCC (https://ccc.hyundai.com). Step 2: Login with your previous ID and password. Step 3: Enter your e-mail address in the ID text box and click “Check ID”. If your e-mail is available click “Submit”. - If you want to limit access IP to one computer then input IP in this box. (Administrator only) e.g., Specific IP: 68.8.1.1 / IP range: 68.8.1.0 (68.8.1.1~68.8.1.255) / Unrestricted IP: 0.0.0.0 ※ We recommend that you to use an official e-mail address instead of a private e-mail address. (e.g., test@hyundai.co.za) ※ Should a diagnostics device be linked to CCC ID, you must log in with the changed ID after changing the CCC ID. - After you change the ID on CCC website, the changed information may not be applied to the diagnosis device immediately. Thus, if you fail to log in within 30 minutes after the change, try to login with the previous ID. (Applied device: GDS, GDS Mobile, PC Manager, J2534)

User guide (For new users) ■ Creating a new account (1/2) ! DO NOT REGISTER A NEW ACCOUNTT IF YOU HAVE A PREVIOUS ID. EXISTING USERS ONLY NEED TO TRANSFER THEIR PREVIOUS CCC ID TO THE NEW CCC E-MAIL ID. Step 1: Access new CCC (https://ccc.hyundai.com). Step 2: Click “Register User ID”. Step 3: Select the region and distributor you belong to. Note that Hyundai Automotive South Africa’s distributor code is E37AA Step 4: Read the user agreement and terms carefully and select the check boxes if you agree.

User guide (For new users) ■ Creating a new account (2/2) Step 5: Fill in the application and submit it to the distributor administrators. ① Enter your e-mail address in the ID text box and click “Check ID”. - If someone else is already using that e-mail address, you will see an error message as below. In this case, please contact your systems administrator at HASA ② In the Memo box, enter your work address, dealer code, dealer name and a short description of your job function. ① ② [Sample 1] Dear administrator. I need an authority of GWMS to submit claims. Please give me its authority. - Dealer code : A001 - Dealer name : Right here, Right care Hyundai motor - Dealer Address : 231 Yangjae, Seocho, Seoul, Korea - Job : Warranty clerk Regards. [Sample 2] Dear administrator. I need to access to GWMS and GSW. Please give me their authorities. - Distributor code : A02AA - Department : Warranty team Regards. Step 6: An approval e-mail will be sent to you when an administrator of HASA approves the submitted application.

Ⅲ. User guide (For new users) ■ Accessing GWMS, GSW etc. Refer to the left hand side of the screen for the quick links Note: Only the CCC interface has been renewed. No changes were made to GWMS or the GSW.