Flexible Services iNotice Board Saturday, March 5, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Saturday, March 5, 2016 Actual Trips: 324 Actual Passengers Transported: 385 Overall On Time Performance: 99.7% Scheduled: 53.4% Appointment Time: 100% Productivity: 1.46 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Saturday, March 5, 2016 Actual Trips: 239 (42%) Actual Passenger Transported: 265 Overall On Time Performance: 96.5% Scheduled: 96.2% Appointment Time: 100% Productivity: 12.28 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Saturday, March 5, 2016 Total Trips: 563 Trip Per Hour: 6.1 Actual Passengers Transported: 650 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Saturday, March 5, 2016 STAR Transported: 205 - Ambulatory 180 - Wheelchair / Scooter, Etc Advantage Transported: 264 - Ambulatory 1 - Wheelchair / Scooter, Etc Total : 469 - Ambulatory 181 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6