Flexible Services iNotice Board Saturday, February 13, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Saturday, February 13, 2016 Actual Trips: 247 Actual Passengers Transported: 301 Overall On Time Performance: 98.4% Scheduled: 43.3% Appointment Time: 100% Productivity: 1.37 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Saturday, February 13, 2016 Actual Trips: 204 (45%) Actual Passenger Transported: 209 Overall On Time Performance: 93.4% Scheduled: 93.1% Appointment Time: 100% Productivity: 5.59 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Saturday, February 13, 2016 Total Trips: 451 Trip Per Hour: 3.2 Actual Passengers Transported: 510 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Saturday, February 13, 2016 STAR Transported: 178- Ambulatory 123-Wheelchair / Scooter, Etc Advantage Transported: 209- Ambulatory 0 - Wheelchair / Scooter, Etc Total : 387- Ambulatory 123 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6