Flexible Services iNotice Board Saturday February 28, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Saturday February 28, 2015 Actual Trips: 217 Actual Passengers Transported: 245 Overall On Time Performance 94.01% Scheduled 61.29% Appointment Time: 94.12% Productivity: 1.42 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Saturday February 28, 2015 Actual Trips: 357 (62%) Actual Passenger Transported: 382 Overall On Time Performance: 97.85% Scheduled: 97.76% Appointment Time: 100% Productivity: 8.6 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Saturday February 28, 2015 Total Trips: 574 Trip Per Hour: 5.9 Actual Passengers Transported: 627 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Saturday February 28, 2015 STAR Transported: 93 - Ambulatory 152 -Wheelchair / Scooter, Etc Advantage Transported: 374- Ambulatory 8 - Wheelchair / Scooter, Etc Total : 467 - Ambulatory 160- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6