M Number Creation process Start Details provided of M Number used for service Request for Service Service Cancellation Service Requester Service planned & M Number requested for creation on UK Link Details provided of M Number created on UK Link Information returned on cancelled service Reinvestigated Utility Infrastructure provider (UIP Service laid and tagged Service cancelled Rejected System validation checks performed Meter point details on UK Link set to EX xoserve Accepted

Unregistered and Shipperless Process Confirmation Issued To All Shippers Issued To Specific Shippers Shipper No Confirmation Within 2 Months Shipperless Report – Produced Bi-monthly. Consists of: GSRs and TOGs start Shipper Activity Report. Consists of: Confirmation Rejections Conquest MNo Requests UK-Link Meter Update Rejection Service Request Contact UIP, Network or MAM to verify service laid and possible meter fitted Service Installed Orphaned Report Activity Service Cancelled Meter Point set to EX xoserve Unregistered Reports – Produced Bi-Monthly. Contains MPRs that have not been confirmed 12 Months after their created date Service Not Yet Completed Legitimately Unregistered. Consists of: Vacant Sites No Gas MOD517 Service Still in Planning start No Activity No Activity Report

Points of discussion relating to the UIP & Unregistered process Timescales from MPRN requested to service laid Services laid and no MPRN requests received Address Clarity MPRN Rejections Job Cancellations M Number provided to the requestor Correctly tagging services Shipperless Sites IGT Sites Unregistered Sites (Industry Co-operation) Code 12’s and Fast Track Website Launch