National information partnerships for self-management and shared decision making: developing a collaborative strategy across NHS, public libraries and third sector Gail Lumsden - NHS 24 Jane Milne - Midlothian Council Engagement Co-ordinator – Customer Services Manager

Why Clinical Strategy Public Health Review Realistic Medicine Health and Social Care Delivery Plan Googling Clinical Strategy 2016 Public Health Review 2015 Realistic Medicine 2016 Health and Social Care Delivery Plan 2016 "As the population of Scotland changes over the next 15 years our health and care services must evolve with it. Strengthening self-management and shared decision making between citizens and healthcare professionals are essential aims of national health policy in Scotland. Shared power and responsibility of decision making. Googling - section around Skills and knowledge in Public, Health Libraries and 3rd sector knowledge

Partnership Scottish Government Midlothian Council Health and Social Care Alliance Scotland NHS 24 NHS Education for Scotland NHS Greater Glasgow and Clyde IRISS A national strategic partnership between the Health and Social Care Alliance Scotland, NHS Scotland, IRISS and public libraries was established early 2017.  During Self-Management Week in October 2017, these organisations supported libraries to promote their contribution to self-management which included the creation of a health and care information toolkit Getting the right information every time which would help to support libraries in all sectors to build their role in health literacy and self-management. This included .....

Getting the Right Information Every Time Conference Aileen Campbell MSP, Minister for Public Health Dr Gregor Smith, Deputy Chief Medical Officer Knowledge Markets Opportunities for Strategic Development At the end of January 2018, the Scottish Library and Information Council (SLIC) held a national health information conference, Getting the Right Information Every time in Glasgow. The conference brought together library and information service partners with health practitioners and managers, from across the local authorities, NHS, and third sector. The opening address was by Aileen Campbell MSP, Minister for Public Health followed by Deputy Chief Medical Officer Dr Gregor Smith who discussed “Library and information services across the NHS, local authorities, health and care practitioners and the voluntary sector have a key role to play in achieving a joined-up, coherent to making use of many types of knowledge. NHS LIS - evidence base for delivery of care and quality assured patient and public information. Public Libraries – quality assured patient and public information, signposting to community information and support The day also included presentations to showcase some of the examples of what has happening in a local areas in Scotland.

Getting the Right Information Every Time Conference At the end of January 2018, the Scottish Library and Information Council (SLIC) held a national health information conference, Getting the Right Information Every time in Glasgow. The conference brought together library and information service partners with health practitioners and managers, from across the local authorities, NHS, and third sector. The opening address was by Aileen Campbell MSP, Minister for Public Health followed by Deputy Chief Medical Officer Dr Gregor Smith who discussed “Library and information services across the NHS, local authorities, health and care practitioners and the voluntary sector have a key role to play in achieving a joined-up, coherent to making use of many types of knowledge. NHS LIS - evidence base for delivery of care and quality assured patient and public information. Public Libraries – quality assured patient and public information, signposting to community information and support The day also included presentations to showcase some of the examples of what has happening in a local areas in Scotland.

Strategic Aim 4: Libraries promoting social wellbeing The National Context Strategic Aim 4: Libraries promoting social wellbeing Strategic Lead & Implementation Group Refresh to reflect current position Ambition & Opportunity: A Strategy for Public Libraries in Scotland 2015 - 2020 National Partnerships including NHS Scotland Aligned with national health strategies – Health Literacy Action Plan Aligned with local council and trust strategic plans

Building strong national partnerships NATIONAL STRATEGIC PARTNERSHIP NHS Scotland, Association of Public Libraries Scotland, Scottish Library and Information Council and The Health and Social Care Alliance Scotland Developing the role of public library staff to support health literacy and self management Creating a training resource for public library staff to increase their knowledge of self management of long term conditions and health literacy enabling them to feel confident offering support and information to people about their health and wellbeing.

Sharing best practice across Scotland Libraries supporting those with visual impairments All libraries in Scotland signed-up to Six Steps Promise Framework. Cancer Support Services Macmillan @ Glasgow Life Macmillan Cancer Information and Support services at Edinburgh, West Dunbartonshire, West Lothian and Argyll & Bute Libraries Living Well with Macmillan Cancer support @ the Library (Renfrewshire) Libraries supporting those with hearing loss Providing hearing aid batteries and support from libraries in the Lothian partnership, North Ayrshire and Perth & Kinross.

Sharing best practice across Scotland DEMENTIA SUPPORT SERVICES Dementia Memory Boxes (Angus Alive) Living Voices (Lothian, South Ayrshire, P&K, Aberdeen) Playlist for Life (Moray) Dementia Friendly Libraries (Dundee, Moray & East Dunbartonshire) Partnerships between libraries and health Self Management Week NHS Lanarkshire & Lanarkshire Libraries – promote eBooks on Borrowbox to patients NHS Ayrshire & Ayrshire Libraries – promoting library services which improve health and wellbeing AUTISM FRIENDLY SERVICES AU-Some Libraries – Inverclyde & Midlothian Libraries - Consultation - Staff training - Developing services in partnership with young people - Working in partnership - Identifying barriers

Sharing best practice across Scotland School Library Strategy Aberdeen & East Dunbartonshire ‘Shelf Help’ Clackmannanshire Health and Wellbeing Collections East Ayrshire Mental Health First Aid Kit Highland Sensory Reading Project Bibliotherapy Use of creative bibliotherapy model in Midlothian Broad term encompassing different forms of therapeutic practice, using print and non-print materials Wellbeing is encouraged through reading, writing and storytelling as a means to improve and support positive outcomes for people Books on Prescription Partnership between health (GPs & NHS) and libraries NHS Tayside &GGC, Fife, West Lothian, Moray, Inverclyde & Borders libraries Helping to support mild to moderate mental ill health Engaging Libraries East Dunbartonshire ‘Brain Works’ Dundee ‘Talking ‘bout Teddies’

Future Plans Refresh of National Strategy Strengthening outcomes around health and wellbeing Launched Autumn 2018 Developing National Partnerships and Strategic Alliances (Libraries, Health and Third Sector) Building the Role of the Librarian in the Multi-Professional Healthcare Team

Contact Midlothian Council jane.milne@midlothian.gov.uk Gail Lumsden NHS 24 gail.lumsden@nhs24.scot.nhs.uk Jane Milne Midlothian Council jane.milne@midlothian.gov.uk