Human Services Department MMIS Replacement (MMISR) Project An HSD initiative to replace the Medicaid Management Information System (MMIS) December 18, 2013 Mark Pitcock, Deputy Director, MAD Sean Pearson, CIO Chuck Boudreaux, IT Project Manager

MMIS Components and Functions MMIS Replacement Project MMIS Components and Functions OmniCaid Claims Engine Maintains recipient eligibility and provider enrollment data Enrolls recipients in managed care Pays fee-for-service claims and managed care capitations Processes managed care encounter data Pharmacy Benefits Management System Processes drug claims and encounters Fraud and Abuse Detection System Plan of Care Management System Supports payment of services for waiver recipients who self-direct Mark

MMIS Components and Functions (cont.) MMIS Replacement Project MMIS Components and Functions (cont.) Supporting Systems Data Warehouse (Sybase) Business Intelligence (Cognos) Web Portal (provider- and recipient-facing components) Electronic Documents Management System (DocFinity) Scanning and image capture Optical Character Recognition (claims data capture) Online report retrieval Customer Relationship Management Call center support Mark

Background & Business Problem MMIS Replacement Project Background & Business Problem Current MMIS has been operating on a mainframe since 2002 and is supported by a contracted vendor. MMIS contract includes a fiscal agent component that supports managed care enrollment, claim payment, customer service, and other administrative functions. Contract costs are approximately $22.5 million annually for ongoing operations, most of which are matched at 75% by CMS. The current system does not meet the Centers for Medicare and Medicaid Services (CMS) Seven Conditions and Standards that became MMIS requirements in April 2011. CMS requires each state to align with the Medicaid Information Technology Architecture (MITA 3.0) and increase its “MITA maturity” over time. Current vendor contract cannot be extended past 12/31/2019 (base through 12/31/2016 plus three one-year options). Mark

MMISR Project Objectives & Benefits MMIS Replacement Project MMISR Project Objectives & Benefits Comply with CMS Seven Conditions and Standards HSD must submit an Implementation Advance Planning Document for remediation or replacement of the MMIS by June 2014 or lose the 75% match for MMIS operations. Potential loss of $4.4 million in federal funds for the vendor contract. Potential loss of $450,000 in federal funds for HSD personnel. Inability to request 90% funding for future enhancements, including federal mandates. Mark

MMISR Project Objectives & Benefits (cont.) MMIS Replacement Project MMISR Project Objectives & Benefits (cont.) Replace current MMIS to a cost effective system Leverage HSD Technology Investments Leverage a Shared PMO (CSES / MMIS) Assure compliance with state, federal, and new Medicaid standards Sean / Chuck

MMIS Replacement Project Planning Approach Perform a State Self-Assessment (SS-A) per CMS requirements Determine best option of: Status Quo / No Replacement Not a viable option due to loss of federal funding Upgrade Current System Develop a separate Solution in-house Transfer an MMIS solution that meets the Seven Conditions and Standards and HSD requirements Possible cost/time savings if the selection is a transfer system Mark

MMIS Replacement Project Project Risks Risk Mitigation Competing HSD and State Priorities Provide HSD Executive Steering Committee with necessary facts for governance decisions over HSD projects to confirm objectives are met and project is successful. Contracting Experienced and Qualified Vendors Contract with experienced & qualified vendors with track record of similar successful projects completed in recent past. More to come during the Planning Phase of this project Chuck

MMIS Replacement Project Project Governance Chuck

MMIS Replacement - Schedule Overview MMIS Replacement Project 10 MMIS Replacement - Schedule Overview 2013 2014 2015 2016 2017 2018 2019 2020 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Planning PMO RFP MMIS PMO Start Integrator RFP Issued Requirements Requirements Review Design Detailed Design Review Development Chuck Testing Test Review Implementation Operational Readiness Review MMIS Certified by CMS

MMIS Replacement Project Request HSD requesting PCC Approval to Initiate this Project Funding certification will be requested at Planning PCC (March 2014)

MMIS Replacement Project Thank you… Questions?