Communicating Bad News

Slides:



Advertisements
Similar presentations
Recommending a Strategy Ideas for Today and Tomorrow.
Advertisements

Communicating Bad News. Our Situation State the bad news Be clear, dont try to obscure the situation.
CRITICAL THINKING The Discipline The Skill The Art.
Screen 1 of 20 Reporting Food Security Information Reporting for Results Learning Objectives At the end of this lesson you will be able to: understand.
Ugba 106 Marketing David Robinson faculty.haas.berkeley.edu/robinson/ugba106 ugba 106 Marketing © D. Robinson, 2010 Week 4 Case Class: Suggested Format—Group.
Title of Book Author Anita Sego. Information About Book When was it written? Who published it? What other books has the author written?
Dyeatra Todd. Quick Images Multiplication Facts  Work with your grade level group to find “multiplication facts” in the course of.
Social Impact, May 2008 Risk Analysis & Contingency Planning “Failing to plan is planning to fail” -Effie Jones.
Project Report. Suggested TOC Executive Summary Project Background and Assumptions Vision and Mission Statements Objectives SWOT Analysis Recommended.
BE NICE TO OTHERS. IF SOMEONE IS NOT NICE TO YOU Try to stay calm and look as confident as you can.
Chapter 3 Marketing Decision Making and Case Analysis.
/0604 © Business & Legal Reports, Inc. BLR’s Training Presentations Effective Decision-Making Strategies.
Chapter 14 - Analyzing a Case and Writing a Case Report 1 Understanding the Case Method of Learning What is the case method?  Applies the ancient Socratic.
McGraw-Hill/Irwin PPT Module 11 Negative Messages ©2007, The McGraw-Hill Companies, All Rights Reserved.
The Seven Point Plan. Client History (or subject background) Shows you've done your homework and sets the scene Market Trends (or relevant facts about.
Chapter 24: Persuasive Speaking
6/22/2016 The Philosophy of Personal Assistance or What its all About Anne Pridmore.
CATTLE EARET By: Delilah Vertebrate-Bird 20 inches long Wing span 35inches They eat tree frogs ONLY IN THE LAST40 OR 50 YEARS.
Presenter(s) Name(s) Department May 18, 2010 Title of Presentation.
Meet Mr T Case Mr T  T stands for Togetherness  As Mr T you try to draw other people into the case-process.  Make sure:  That you include other people.
Memo Building ELLA Headstart June 17, Preparing a Memo  Before you start, consider: –Who is your audience? –What is the purpose of this memo? –What.
Leadership “Don’t tell people how to do things,
What is Advocacy? ]thepressuregroup[.
Reading, Invention and Arrangement
INTRODUCTION TO CRITICAL THINKING
Advisory Services Case Study Interview Tips
HUM 102 Report Writing Skills
Problem Solving.
What is the difference (if any) between motivation and manipulation?
Advisory Services Case Study Interview Tips
Congruent Communitcation Haim Ginott
Week 4 How to apply the Bible correctly
Recommending a Strategy
Recommending a Strategy
Elements of Reasoning:
Idea: Custom graphics can communicate your company identity with vividness and memorability. ( Insert > Picture ) Business Plan Idea: Customize the background.
Recommending a Strategy
Marketing Case Analysis
Priority Research Direction (use one slide for each)
INFORMATION TECHNOLOGY PRESENTATION
Transitional Interim Pastor
The Point of PowerPoint
Change Proposal: When to Use It
US History: Reconstruction Review
The Art of the DBQ Writing a Successful Essay.
Communicating Bad News
Strategic Presentation
Lori Rottenberg High Intermediate Grammar Summer 2015
Effective Presentation skills
Continuity and Change Over Time Essay
Communicating Bad News
Title of Presentation (think of something clever)
Memo Writing.
Basics of Crisis Communication
Recommending a Strategy
Continuity and Change Over Time Essay
Making a good presentation is more than just good delivery
Department Of Commerce S.M.Joshi College Hadapsar,Pune.
Recommending a Strategy
TOK Presentations What do you need to do?.
How to Discuss a Case: HBR Tylenol Case
Recommending a Strategy
How to Present a Case Study
Priority Research Direction (use one slide for each)
Overall Learning Reflection
Introductory picture(s) and statement/points the system
Four Rules for Effective Writing
This is the second module of the Collaborative Backward Design series
Other Forms of Technical Writing
“How to Create a Bullet-Proof Sales Plan” Part 1
Presentation transcript:

Communicating Bad News

Our Situation Ask if the person is ready to receive it Ask how much they want to know State the bad news Be clear, don’t try to obscure the situation

How Did This Happen? Any relevant history, facts, or strategies Original assumptions that are no longer valid

Alternatives Considered Present alternative courses of action Discuss pros/cons of each

Recommendation or Decision State the recommended course of action or decision Discuss how recommendation addresses the problem Discuss how plan will address hardships resulting from action

Our Vision for the Future Reaffirm your goals Set expectations for future Set a time for expected results

Summary Key points to remember that will give audience confidence or improve morale

Feedback: Privacy Policy Feedback
Do Not Sell My Personal Information
About project: SlidePlayer Terms of Service

© 2024 SlidePlayer.com. Inc. All rights reserved.