Measure Phase Wrap Up and Action Items The Measure Phase is now complete. Get ready to apply it. This module will help you create a plan to implement the Measure Phase for your project.

Measure Phase Overview - The Goal The goal of the Measure Phase is to: Define, explore and classify “X” variables using a variety of tools. Detailed Process Mapping Fishbone Diagrams X-Y Matrixes FMEA Demonstrate a working knowledge of Basic Statistics to use as a communication tool and a basis for inference. Perform Measurement Capability studies on output variables. Evaluate stability of process and estimate starting point capability. Please read the slide.

Walk the Walk! Each “player” in the Six Sigma process must be Six Sigma Behaviors Being tenacious, courageous Being rigorous, disciplined Making data-based decisions Embracing change & continuous learning Sharing best practices Walk the Walk! Each “player” in the Six Sigma process must be A ROLE MODEL for the Six Sigma culture Please read the slide.

Measure Phase Deliverables Listed below are the Measure Deliverables that each candidate should present in a Power Point presentation to their mentor and project champion. At this point you should understand what is necessary to provide these deliverables in your presentation. Team Members (Team Meeting Attendance) Primary Metric Secondary Metric(s) Process Map – detailed FMEA X-Y Matrix Basic Statistics on Y MSA Stability graphs Capability Analysis Project Plan Issues and Barriers Take a few moments to review these deliverables.

Measure Phase - The Roadblocks Look for the potential roadblocks and plan to address them before they become problems: Team members do not have the time to collect data. Data presented is the best guess by functional managers. Process participants do not participate in the creation of the X-Y Matrix, FMEA and Process Map. It won’t all be smooth sailing….. You will run into roadblocks throughout your project. Listed here are some common ones that Belts have to deal with in the Measure Phase.

DMAIC Roadmap Identify Problem Area Assess Stability, Capability, and Measurement Systems Identify and Prioritize All X’s Prove/Disprove Impact X’s Have On Problem Identify, Prioritize, Select Solutions Control or Eliminate X’s Causing Problems Implement Solutions to Control or Eliminate X’s Causing Problems Implement Control Plan to Ensure Problem Doesn’t Return Verify Financial Impact Determine Appropriate Project Focus Estimate COPQ Establish Team Champion/ Process Owner Define Measure Analyze Improve Control The DMAIC Phases Roadmap is a flow chart of what goals should be reached during each phase of DMAIC. Please take a moment to review.

Measure Phase Detailed Problem Statement Determined Detailed Process Mapping Identify All Process X’s Causing Problems (Fishbone, Process Map) Select the Vital Few X’s Causing Problems (X-Y Matrix, FMEA) Assess Measurement System Y Repeatable & Reproducible? N Implement Changes to Make System Acceptable Assess Stability (Statistical Control) Assess Capability (Problem with Centering/Spread) Estimate Process Sigma Level This map of the Measure Phase rollout is more of a guideline than a rule. The way that you apply the Six Sigma problem-solving methods to a project depends on the type of project your working with and the environment that you are working in. For example in some cases it may make sense to jump directly into Measurement System Analysis studies while you collect data to characterize other aspects of the process in parallel. In other cases it may be necessary to get a better understanding of the process first. Let common sense and data dictate your path. Review Progress with Champion Ready for Analyze

Measure Phase Checklist Measure Questions Identify critical X’s and potential failure modes Is the “as is” Process Map created? Are the decision points identified? Where are the data collection points? Is there an analysis of the measurement system? Where did you get the data? Is there a completed X-Y Matrix? Who participated in these activities? Is there a completed FMEA? Has the Problem Statement changed? Have you identified more COPQ? Stability Assessment is the “Voice of the Process” stable? If not, have the special causes been acknowledged? Can the good signals be incorporated into the process? Can the bad signals be removed from the process? How stable can you make the process? Capability Assessment What is the short-term and long-term Capability of the process? What is the problem, one of centering, spread or some combination? General Questions Are there any issues or barriers that prevent you from completing this phase? Do you have adequate resources to complete the project? These are questions that you should be able to answer in clear, understandable language at the end of this phase.

Planning for Action WHAT WHO WHEN WHY WHY NOT HOW Identify the complexity of the process   Focus on the problem solving process Define Characteristics of Data Validate Financial Benefits Balance and Focus Resources Establish potential relationships between variables Quantify risk of meeting critical needs of Customer, Business and People Predict the Risk of sustainability Chart a plan to accomplish the desired state of the culture What is your defect? When does your defect occur? How is your defect measured? What is your project financial goal (target & time) to reach it? What is your Primary metric? What are your Secondary metrics? Define the appropriate elements of waste Over the last decade of deploying Six Sigma it has been found that the parallel application of the tools and techniques in a real project yields the maximum success for the rapid transfer of knowledge. For maximum benefit you should apply what has been learned in the Measure Phase to a Six Sigma project. Use this checklist to assist.

At this point, you should: Summary At this point, you should: Have a clear understanding of the specific action items Have started to develop a project plan to complete the action items Have identified ways to deal with potential roadblocks Be ready to apply the Six Sigma method within your business Please read the slide.

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