Automotive Lighting ChangeMe Tool October 2006 Introducing the ChangeMe Tool – the new Philips online tool that makes replacing headlamps simpler than ever.

ChangeMe Tool, independent trade presentation, November Made for your needs Our deep market insight shows that independent trade needs better headlamp replacement instructions. Difficulty: a recent survey* shows that in 30% of all cases it is extremely difficult to replace a headlamp (complicated construction, number of parts). Limited knowledge: about headlighting replacement (e.g Xenon). Timing underestimated: needed for headlamp replacement. Cost: fear of losing customers if estimates reflect real labor costs. *ANWB: survey based upon 70% of most sold cars. www. changemetool.com

ChangeMe Tool, independent trade presentation, November What is the ChangeMe Tool? A new, unique online service for automobile professionals that simplifies the replacement of 12V headlamps in modern headlighting units: clear, simple instructions with diagrams installation time for both driver and passenger side. www. changemetool.com

ChangeMe Tool, independent trade presentation, November How does it work? Simple, go to register for access independent garages have immediate access, after validation for affiliated ones instructions available online, print-out by download or fax available in 7 languages –English –French –German –Dutch –Italian –Polish –Spanish www. changemetool.com

ChangeMe Tool, independent trade presentation, November How much does it cost? Registration is free. 1 (excl. VAT) per download of instructions delivered thereafter. Same price for independent garages and wholesalers. Invoice immediately available by . Download credits can be bought in bulk (e.g. 25, 50, 100). Wholesalers can link to www. changemetool.com. Your name can appear next to Philips. www. changemetool.com

ChangeMe Tool, independent trade presentation, November Who is it for? Developed for the Independent Trade to help you increase job skills and customer satisfaction levels: put your technical knowledge on par with affiliated dealer organizations know how long it will take to change a headlight before you start (easier planning) develop skills as a specialist in: –replacing xenon headlamps –replacing halogen headlamps in modern headlighting units show your customers in advance the time needed to replace their headlamps help you justify your invoices by showing customers a print-out of the time needed to replace their headlamps. www. changemetool.com