HOW TO USE QUALITY REGISTRY DATA FOR QUALITY IMPROVEMENT

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HOW TO USE QUALITY REGISTRY DATA FOR QUALITY IMPROVEMENT 34th SSAI Congress, Malmö, 6th September, 2017 Matti Reinikainen North Karelia Central Hospital, Joensuu, Finland matti.reinikainen@siunsote.fi

SUMMARY 1 Show interest in the performance statistics of your unit. Data per se do not create quality improvements, but your actions may make a difference. Are there signals suggesting reasons for actions? However, if the report claims that your performance statistics are good/poor, don’t get too excited/anxious – differences in results do not necessarily mean quality differences.

SUMMARY 2 Familiarise yourself with the main confounders affecting the performance calculations, e.g. factors that may affect the calculation of the standardised mortality ratio (SMR): Poor fit of the risk-adjustment model Factors affecting the measurement of severity of illness The measurement of mortality – bias caused by differences in hospital discharge practices Random variation Yule-Simpson’s paradox

SUMMARY 3 Dig deeper: try to find the factors that explain differences between units What is it that your comparator is doing better? Is there something that you could learn, perhaps some good practices that you might copy? Sometimes, the data may tell you that you are doing well. That’s a good reason for being happy, but beware of becoming self-satisfied! Do you admit too many patients with hopeless prognosis? Do you discharge the patients too early? Do you have problems with post-ICU care? Do you have problems with pre-ICU care? Do you have problems with certain patient groups? Do you spend more money than others do on blood products or drugs? Do you have too many / too few nurses?