1. INTRODUCTION

2. RESEARCH METHODS

INTRODUCTION TO Research methods

Basic and Applied Research Overview of Research Methods

Experimental Research methods

Steps in Conducting an Experiment Define problem and hypothesis Specify the experimental plan Conduct the study Analyze the data Draw conclusions

Experimental designs The Two-Group design Multiple Group Designs Factorial Designs Between-Subjects Design Within-Subject Designs Mixed Designs Multiple Dependent Variables

Selecting Experimental Participants Control and Confounding Variables Conducting the Study Data Analysis Descriptive Statistics Inferential Statistics Drawing Conclusions Statistical VS Practical Significance

DESCRIPTIVE METHODS

Observation Surveys and Questionnaires Incident and Accident analysis Data Analysis for Descriptive Measures Complex Modeling and Simulation Literature Surveys

3. DESIGN AND EVALUATION METHODS

OVERVIEW OF DESIGN AND EVALUATION

Cost/Benefit Analysis of HF Contributions HF in the Product Design Lifecycle User-Centered Design Sources for Design Work Data Compendiums HF Design Standards HF Principles and Guidelines

FRONT-END ANALYSIS

Function and Task Analysis User Analysis Environment Analysis Function and Task Analysis Function Analysis Task Analysis

How to Perform a Task Analysis Collect Task Data Define Purpose and Required Data Collect Task Data Observation Think-Aloud Verbal Protocol Task Performance with Questioning Unstructured and Structured Interviews Surveys and Questionnaires Limitations

Summarize Task Data Analyze Task Data Lists, Outlines, and Matrices Hierarchies Flow Charts, Timelines, and Maps Analyze Task Data Network Analysis Workload Analysis Simulation and Modeling Safety Analysis Scenario Specification Identify User Preference and Requirements

ITERATIVE DESIGN AND TESTING

Providing Input for System Specifications Quality Function Deployment

Cost/Benefit Analysis Tradeoff Analysis HF Criteria Identification Functional Allocation

Organization Design Prototypes Heuristic Evaluation Usability Testing Support Materials Development Organization Design Prototypes Heuristic Evaluation Usability Testing

FINAL TEST AND EVALUATION