PowerPoint presentation Unit 240 (M&L 2): Develop working relationships with colleagues Handout 1: Teamwork

Teams ‘A small group of people who possess complementary skills and who are working together to accomplish common goals.’

A team is effective when: Effective teams A team is effective when: Everyone understands the common goals that they are trying to achieve and appreciates that the team’s aims are more important than the individual’s. Everyone has a role in the team and everyone understands the role of each member of the team and the skills each has. Everyone is relaxed in the company of the team members and offers support when it is needed. There is trust, respect and open communication. Everyone shares responsibility for the work. Understand the goals of the team and work with others to ensure achievement of the common goals.

Organisation’s objectives Every member of staff needs to be aware of the organisation’s objectives understand how the work of the team helps to achieve them understand how own role helps to achieve them. Every team will have its own targets and objectives that feed into the overall organisational ones.

Benefits of teamworking shared workload best use of individuals’ strengths and abilities support greater productivity efficiency positive outside image motivating sense of participation mutual support. Working in a team means that the workload is shared and delegated according to individuals’ strengths and abilities. A co-operative, supportive team will be much more efficient and therefore contribute to greater productivity. Members can learn from each other and thus diversify and increase their skills. If a positive working relationship exists between all staff members it will create an efficient, effective work team, reflecting a positive image to the outside world. Motivating – the team spirit increases morale, gives a sense of commitment, makes working more enjoyable and motivates individuals. Sense of participation – if people feel that they are part of a team and the decision-making process, they accept change better.

Good team player knows what is expected of them fulfils role takes responsibility puts the team before self.