Social Payment Platform Digital Banking & Social Payment Platform A VALUE PROPOSITION FROM APPZONE TO HERITAGE BANK

Company Overview 04/05/2019 Company Overview

AppZone is Africa’s leading provider of Home-grown Banking and Payment Solutions. 04/05/2019 Company Overview

VISION MISSION To provide technology that empowers people with unlimited access to quality financial services. A financial cloud platform servicing a billion users and processing most of Africa’s financial transactions. 04/05/2019 Company Overview

BRAND PROMISE We expand the scope and competitiveness of financial institutions by delivering disruptive innovation on agile technology using best practices 04/05/2019 Company Overview

Disruptive Innovation Causing paradigm shifts as regards what is possible. Helping create new product sub-categories & customer groups. Offering radical differential value to target customers. 04/05/2019 Company Overview

AGILE TECHNOLOGY Quickly and easily adapt to new and existing needs Supporting rapid and affordable incremental innovation Making the previously impossible possible AGILE TECHNOLOGY 04/05/2019 Company Overview

BEST PRACTICES Completely standardized operations company-wide Existing systematic approach to continuous improvement Guaranteed high-quality products and services delivered 04/05/2019 Company Overview

75% of Nigerian Commercial Banks as Customers 04/05/2019 Company Overview

Key Industry Partnerships 04/05/2019 Company Overview

Other Strategic Partners j j j j j j Other Strategic Partners 04/05/2019 Company Overview

FACILITIES Head Office: 3B, Iron Bar Street, Lekki Phase 1. Divisional Office: 50, Queen Street, Yaba. Northern Sales Office: 215, Ademola Adetokunbo Crescent, Wuse II, Abuja. Eastern Office: 14, Ziks Avenue Awka, Anambra State. Data Centre Site: Rack Centre, Oregun, Ikeja. 04/05/2019 Company Overview

Infrastructure Partner SA’s leading IT Services Group (by Market Share) More than 7000 Strong Workforce (in 9 countries) Annual Revenue Exceeding $500 million Built & Owns Two-Tier 4 (Data Centres) Clients Include SA Stock Exchange Reserve Bank Core Investor & Infrastructure Partner 04/05/2019 Company Overview

Highly Motivated Professionals BUSINESS STATS… OVER 130 Highly Motivated Professionals & OVER 200 Microfinance Banks SERVICING 16 Commercial Banks Stats at a Glance… 04/05/2019 Company Overview

20 30,000 100,000 2MILLION BILLION ACCOUNTS BUSINESS STATS… with over in deposits HOSTING MORE THAN 2MILLION ACCOUNTS ISSUING MORE THAN 30,000 CARDS, AND PROCESSING 100,000 TRANSACTIONS DAILY 04/05/2019 Company Overview

BUSINESS STATS… 4yr CAGR > 60% 04/05/2019 Company Overview

Industry Background 04/05/2019 Industry Background

Current Industry Situation… 1 Banks are costly to operate and inconvenient to use 2 Banks currently deliver a limited scope of services on mobile 3 Cash is in-efficient and expensive, Cards are naturally limited. 4 Banks have unsuccessfully launched mobile payment schemes 04/05/2019 Industry Background

Why scope of services on Mobile is limited VS Branch + Relative rigidity of existing mobile applications 2 Insufficient automation of Back office processes 04/05/2019 Industry Background

Why Adoption of e-Payment is poor Does not cater for many natural scenarios like cash does Mostly slower or more complex compared with Cash Not guaranteed to be available and reliable all the time 04/05/2019 Industry Background

Value Proposition 04/05/2019 Value Proposition

Zone is a revolutionary digital banking and social payment platform that enables Banks deliver truly branchless experiences on mobile phones while incorporating social and natural habits of individual customers to drive electronic payment adoption. Zone accelerates merchant acquisition by providing merchants with more effective ways of connecting with their own customers and generating instant new and repeat sales. 04/05/2019 Value Proposition

Intuitive DIY tools for creating & modifying functionality Value Proposition to banks… Intuitive DIY tools for creating & modifying functionality 04/05/2019 Value Proposition

Value Proposition to banks… Offline features that are modified remotely and automatically synchronize 04/05/2019 Value Proposition

Value Proposition to banks… Card-based enrollment of other-bank customer with instant account opening 04/05/2019 Value Proposition

Value Proposition to banks… Viral and sticky payment features that enhance loyalty 04/05/2019 Value Proposition

Value Proposition to Individuals… Speedy, Simple, Comprehensive & Natural-to-use m-Payments 04/05/2019 Value Proposition

social connections, behaviors & interactions Value Proposition to Individuals… Incorporation of social connections, behaviors & interactions 04/05/2019 Value Proposition

Value Proposition to Individuals… Useful information about new and existing products/services 04/05/2019 Value Proposition

Value Proposition to Merchants… Seamless automated access to customer info during purchases 04/05/2019 Value Proposition

Value Proposition to Merchants… Enhanced marketing effectiveness via social coupons, IPMs 04/05/2019 Value Proposition

Key Solution Features 04/05/2019 Key Solution Features

1 2 3 4 5 Digital Banking Management Features Instant real-time updates to menu items and structure. Instant real-time updates to application screens and logic. 2 3 Visual end-user development environment for DIY Back-office workflow and BPM for service fulfillment 4 5 Visual end-user development environment for DIY 04/05/2019 Key Solution Features

Digital Banking User features Account Opening & Management Loan application & Management Card Request & Management International Transfers Treasury Bills Withdrawals & Transfers Rate Inquiries Cheques & Drafts Fixed Deposits Forex Transactions Standing Orders Subscription & Bill Payments 04/05/2019 Key Solution Features

Phonebook Integration Social Features Phonebook Integration $Cashtag payments Shared payments Instant Pay Messages (IPMs) Subscriber Reminder (IPMs) Telephone Ordering (IPMs) Contact context menu Invites Social Coupons P2P Requests (IPMs) P2P & B2C Billing (IPMs) Levies & Fee (IPMs) 04/05/2019 Key Solution Features

Innovative Usability features... Dynamic Home Screen One touch recharge Pay to Contact Offline Request Processing Scan to Pay Mobile-Web Payment Always-on shortcut Inbox & Outbox Indicator Replay from history Tap & Go Anonymous P2P payment In-app Payment 04/05/2019 Key Solution Features

04/05/2019 Benefits

Customer & deposit growth as a result of self enrollment Benefits to Banks Customer & deposit growth as a result of self enrollment 04/05/2019 Benefits

Enhanced competitiveness with branchless products Benefits to Banks Enhanced competitiveness with branchless products 04/05/2019 Benefits

Enhanced merchant acquisition via embedded marketing tools Benefits to Banks Enhanced merchant acquisition via embedded marketing tools 04/05/2019 Benefits

non-traditional fees & revenue shares Benefits to Banks Income growth from new non-traditional fees & revenue shares 04/05/2019 Benefits

Ultimate reduction in branch expenditure with adoption Benefits to Banks Ultimate reduction in branch expenditure with adoption 04/05/2019 Benefits

Differentiation via rapid continuous incremental innovation Benefits to Banks Differentiation via rapid continuous incremental innovation 04/05/2019 Benefits

Enhanced loyalty and patronage based on sticky payments Benefits to Banks Enhanced loyalty and patronage based on sticky payments 04/05/2019 Benefits

DEMO 04/05/2019