Technology Services at Canisius College

Information Technology Services (ITS) The ITS Help Desk is one of the best resources on campus, don’t be afraid to ask them questions! Establish wireless network connections Assist with network registration Assist with setting up Gmail on mobile devices Remove spy ware, ad ware, viruses Provide and install anti-virus programs Set-up library printing Reset passwords Install MS-Office applications on student's media

ITS General Information http://www.canisius.edu/its/ helpdesk@canisius.edu 716-888-8340 Main ITS Office is located in Horan O’Donnell Room 016

Wireless Internet (WiFi) On Campus Residents living on campus Your WiFi network is MyResNet when you’re in your room Anywhere else on campus CanisiusWireless Sign-in with your Canisius username and password (provided to you on your acceptance letter) You will use this to sign into anything related to your Canisius online account (email, financial aid, etc.)

Computer Labs Groups of computers located all around campus with Internet access – the library and the commuter lounge are open whenever buildings are open Other computer labs require granted swipe access

Printing Stations Located in the library, labs, and some hallways around campus Click “print” on whichever document you wish to print and select either “MyGrayscalePrintJob” or “MyColorPrintJob” When print job goes through, it goes to a “cloud” (like Apple products) of jobs waiting to be released at the printing stations To print a document: Go to a printer Swipe your Canisius ID card to see the list of print jobs waiting in the queue Select the print-job you sent to the printer and select print Each semester a $15 credit toward printing and copying is allotted to each student (about 300 black and white pages a semester) You can add more printing credit to your card at anytime through the myCanisius portal Any unused printing allowance will roll over to the following semester’s allowance

MyCanisius Portal Main website for everything you will need at Canisius Gmail D2L Library Schedule and Registration – Transcript, Grades, GriffAudit, Week at a Glance Schedule Financial Services – Meal Plan / Griff Bucks / Griff Choice, International Student Payment Student Services –Resnet Wireless Services, Tutoring Center, myCanisius Health Campus Services - Bookstore, ITS, Reset Password CanisiusLife

Desire to Learn (D2L) Accessing all of your: Courses Syllabi Grades Readings and assignments Contacting your professors

Canisius Life Main website for all of the clubs, organizations, and events on campus Can learn about and join clubs Find out about events on campus Fill out forms for ISP

Library – Services and Online Databases Library Website The librarians are always very helpful, so don’t be scared to ask! Very helpful for: Presentations Writing papers Insider tip: Use the Library’s databases to look up articles.

Mail Room Services The Mailroom is located in Science Hall on the first left Each student living on campus is assigned a mailbox (your key was given to you when you checked-in) Letter-sized or smaller pieces of mail will be delivered to your mailbox Any larger item will be delivered to the packing services office You will receive an email notification saying that your package has arrived Mailroom Website: http://www.canisius.edu/campus-life/residence-life/mailroom/