Program Review Presentation April 29th, 2015 CalWORKs Program Review Presentation April 29th, 2015

Program Description CalWORKs (California Work Opportunity and Responsibility to Kids) is a state funded welfare-to-work program designed to help individuals on public assistance become self-sufficient. ARC's CalWORKs program is here to help ensure successful completion of a student's educational and career goals. We partner with other services on campus, county DHA offices and community- based organizations to assist students in understanding CalWORKs requirements and to help them access the services they need to be successful. Of note: In 2014, the community colleges’ CalWORKs Program became enshrined in Education Code Sections 79200-79209 Student Profile: Average of 72% are women, 27% are men Average of 55% are in 2-parent homes Average of 93% of our students have 3 or less dependents, 79% have 2 or less Majority of students, 64%, are between age 20 and 34 Ethnicity (by %): 53.03% White non-Hispanic 16.45% African-American 12.43% Hispanic 3.75% Asian Brief Description of your program. Who are you? One Slide, 2 minutes

Average Units Attempted Average Units Completed Benchmarks Average of 1,167 unduplicated students served each academic year (last 5 years) ARC CalWORKs students attempt and complete more units than an average of all students across the district. (District Research Report) In fall 2012, CW students took 26% More units & completed 28% more units Than students at ARC as a whole. Second largest work-study program across all 113 community colleges Annually, an average of 168 students participating in work-study 37 off-campus (22%) 130 on-campus (78%) Direct Financial Support to ARC departments in subsidized work-study dollars: 2012-2013: $198,828 2013-2014: $196,564 2014-2015: $258,136 (projected) Average Units Fall 2012 CalWORKs 629 Fall 2012 All ARC 32,020 Units Attempted 9.95 7.90 Units Completed 7.51 5.86 A current snapshot of ARC CW students: Average Units Attempted Average Units Completed Completion % Average GPA Spring 2014 (646) 9.30 8.51 91.4% 2.73 Fall 2014 (618) 9.26 8.48 91.6% 2.68

Program -- Strengths CalWORKs has a very high contact and service rate with our students. This leads to good persistence rates, good completion rates, and good achievement rates for our students. Contacts and services include (data from April 2009 to April 2015): 0-Priority Registration (effective fall 2014) Lending Library Program Intake/Orientation – 3,684 Work Study 657 students employed in on and off-campus subsidized positions 1556 contacts with CalWORKs job developer On-Site DHA Case Manager Services – 1,440 appointments Clothing Boutique – 203 students assisted with professional clothing selection Textbook Verification Request Assistance – 1,895 requests Monthly Enrollment Verification – 15,530 forms processed CalWORKs Academic Counseling – 16,253 counseling appointments attended 2009 1,338 (907 ed plan) 2010 3,675 (2,472 ed plan) 2011 3,337 (2,655 ed plan) 2012 4,066 (1,946 iSEP/ed plan) 2013 3,242 (1,858 iSEP/ed plan) 2014 3,077 (1,970 iSEP/ed plan) Supplies – 3,233 supply bags given out Gas Cards – 2,690 cards given out for 3.0+ GPA and/or 3+ workshops attended

Program -- Challenges Decline in students beginning in 2012 due to economic shifts Dropped from 1,128 to 899 (20% decline) In the last six years, we have seen an overall drop in numbers by 39% The program is hovering around the 900 student mark for the past three years Permanent Staffing This program is historically staffed by one (1) full-time permanent staff member, and one (1) 50% supervisor. While the program has recently added a full-time Clerk III position, with close to 1,000 students annually, we would like to see more permanent staff to provide continuity of services including case management. We are adding a full-time counseling position effective July 1, 2015.

Planning Implications As the economy improves, more CalWORKs recipients are encouraged to find jobs versus attending school. Outreach and job-development are two areas we would like to focus on to ensure we are capturing as many potential students as possible and really focusing on helping our students to be career-ready. Increasing case management contacts by staff and counselors is also a focus to continue to increase student completion and success. Permanent staffing continues to be an area we would like to increase to better support our students and create an environment of continuity.