Travel and Transportation Business challenge Logistics specialist Schneider faced challenges coping with support requests for its mission-critical Oracle landscape. How could it establish smarter processes to keep core systems in peak condition? Transformation When businesses need to ship high-value loads, or the clock is ticking on time-sensitive consignments, they turn to Schneider. To ensure cargo arrives on-time, every time, Schneider worked with IBM® Services to keep its core Oracle applications running smoothly, slashing support costs by over USD 1 million per year and ticket volumes by 70 percent. “Thanks to IBM, we are saving well over a million dollars per year – money we can now invest in developing valuable new services.” —Shaleen Devgun, Executive Vice President and CIO, Schneider Shaleen Devgun, Executive Vice President and CIO, Schneider Schneider Delivers safe, secure transportation services to keep the wheels of commerce rolling Solution components IBM Services® Oracle Data Integrator Oracle E-Business Suite Oracle Fusion Middleware Oracle Hyperion Financial Management Oracle Transportation Management Business benefits: Helps Schneider provide safe, secure deliveries, strengthening customer relationships >70% reduction in support tickets thanks to boosted performance of core systems Over USD 1 million per year saved on IT support, enabling investment in innovation Client Name Schneider Company Background Schneider is an award-winning transportation and logistics company based in Green Bay, Wisconsin. Founded in 1935, Schneider offers services to include regional, long-haul and final-mile trucking, warehousing and supply chain management solutions, high-value and time-sensitive transportation, brokerage and intermodal shipping. The company operates around 10,500 trucks, 56,000 trailers and containers, and millions of square feet of warehouse space. Schneider (SNDR) was listed on the NYSE in 2017, and generates annual revenues of around USD 4.05 billion. Business challenge Logistics specialist Schneider faced challenges coping with support requests for its mission-critical Oracle landscape. How could it establish smarter processes to keep core systems in peak condition? The benefit Improved performance of core Oracle systems cuts support ticket volumes more than 70 percent, saving over a million dollars per year, and helps the company provide on-time deliveries for customers. Pull Quote “Thanks to IBM, we are saving well over a million dollars per year – money we can now invest in developing valuable new services.” —Shaleen Devgun, Executive Vice President and CIO, Schneider Solution components IBM Services® Oracle Data Integrator Oracle E-Business Suite Oracle Fusion Middleware Oracle Hyperion Financial Management Oracle Transportation Management Case study Link https://www.ibm.com/case-studies/Schneider Schneider is an award-winning transportation and logistics company based in Green Bay, Wisconsin. Founded in 1935, Schneider offers services to include regional, long-haul and final-mile trucking, warehousing and supply chain management solutions, high-value and time-sensitive transportation, brokerage and intermodal shipping. The company operates around 10,500 trucks, 56,000 trailers and containers, and millions of square feet of warehouse space. Schneider (SNDR) was listed on the NYSE in 2017, and generates annual revenues of around USD 4.05 billion. Share this Link