PROFESSIONALISM Honesty Accountability Integrity Responsibility Compassion Attitude Dedication Empathy Self-Improvement Respect Unselfishness Hustle Will Curtis

Game Management How Not to Argue Body Language Role of Partners in Handling Conflicts, Discussions, and Ejections. Will Curtis

HOW NOT TO ARGUE HOW NOT TO ARGUE 1. Not always an easy thing to do 2. It take two to argue CONFLICTS ARE NOT ARGUMENTS 3. Maintain Control Will Curtis

HOW NOT TO ARGUE SEVEN TIPS FOR AVOIDING ARGUMENTS 1. Let them talk – don’t be quick to interrupt 2. Show you listened – Repeat the comments back 3. Don’t get into debates over judgment 4. Only discuss the current play or issue 5. Be assertive and decisive – Not Aggressive 6. Keep your composure 7. Focus on solutions. Don’t be the problem Will Curtis

SEVEN TIPS TO EARN RESPECT 1. Listen 2. Be Honest 3 SEVEN TIPS TO EARN RESPECT 1. Listen 2. Be Honest 3. Treat people fairly – “Not the way they may treat you” 4. Show respect 5. Be assertive – “Not emotional” 6. Maintain self control to maintain control. 7. Don’t fight to win You don’t need to win Will Curtis

Body Language You will be perceived more by your body Hands – gestures language than what you say Hands – gestures Eye contact A. Don’t Glare B. deer in headlight look Facial expression Shuffling feet Will Curtis

Body Language Calm vs. Confrontational Do not “slump” Will Curtis

When and how should Partner(s) step in. 1. When too many people are there 2. When umpire needs to regain composure or is not in control 3. When the conversation is calm but drags on delaying game 4. Whenever there is physical contact 5. After an ejection Will Curtis

When and how should Partner(s) step in. Back out a bit when situation is under control Know your partner – Ability to handle situations Veteran vs. New Umpires Don’t escalate – Conflict to argument Will Curtis

All American Game