Flowcharting Shapes 1 Start and Stop (boundaries) Process (action) step Decision point: must have a yes and no 1 Connect to another page
Flowcharting Steps Define start and stop points (scope boundaries) Define swim lanes (roles) Identify process steps and decision points Draw connecting arrows (include all decision possibilities) A B C
Process Map Example – Nursing Assessment Nurse Manager Reviews Assessment completed nurse Submit Portfolio Notify nurse no Complete ? yes no pdrp Make horizontal ‘swim lanes’ for each role. Each decision box should have one arrow leading to it and at least two arrows leaving from it. Assessor available? Sufficient evidence ? Wait in queue Assign Assessor Assess Portfolio no yes yes