Desktop Reference Guide End Users Company Name Desktop Reference Guide End Users Employee Quick Reference for ServiceNow UPDATE with YOUR details and banner. Modify any way you need! WORK BETTER

UPDATE with YOUR details and banner. Modify any way you need! Getting Started With ServiceNow: Everything you need to know to get help   Bookmark the ServiceNow link to gain quick access: Insert your instance URL   Useful Terms to Know Knowledge = Database of self-service answers Catalog = I need to request something Support = Something is broken and I need help My Incidents/Request = Tickets already logged Log In: Use your email address and AD password (insert your log in screen shot & instructions)   WORK BETTER

UPDATE with YOUR details and banner. Modify any way you need! Your Homepage: All the services in one location (insert your home page) UPDATE with YOUR details and banner. Modify any way you need! WORK BETTER

UPDATE with YOUR details and banner. Modify any way you need! Knowledge Search: Click Knowledge to find answers to your question (Insert your knowledge base) UPDATE with YOUR details and banner. Modify any way you need! WORK BETTER

UPDATE with YOUR details and banner. Modify any way you need! Something is broken: Click Support to open an incident or case (insert your incident form) UPDATE with YOUR details and banner. Modify any way you need! WORK BETTER

UPDATE with YOUR details and banner. Modify any way you need! I need something: Click Catalog to view all available request items (insert your catalog) UPDATE with YOUR details and banner. Modify any way you need! WORK BETTER