AS9120 Typical Processes Example: Legend: Core Processes Support & Management AS9120 Typical Processes Example: Core Process Management & Support Customer Interface Outsourced Support Repairs Outsourced Process Customer Requirements Sales Process Purchasing Process Warehousing / Shipping Customer Satisfaction Management Responsibility Internal Audit Document & Record Control Corrective Action Nonconforming Material Risk Management & Preventive Action Management and Supporting Processes ©2015 simpleQuE – All Rights Reserved