HOW EMOTION AFFECTS BUSINESS OPEN SOURCE MANAGEMENT HOW EMOTION AFFECTS BUSINESS www.opensourcemanagement.it 1

Tangible Capital Intangible Capital (visible) Intangible Capital (invisible)

INTANGIBLE FACTORS ADD THE REAL VALUE TODAY! “Value today is added by what is around the product: by the application of creativity and intellectual capital”. – Tom Peters

A BUSINESS IDEA IS AS VALUABLE AS THE PEOPLE WHO SUPPORT IT

“The pike dies of experience and habits…”

PEOPLE STRATEGY

1) IS YOUR MANAGEMENT STYLE ADEQUATE?

PRODUCTIVITY PROBLEM CAUSE (=Source Point) EFFECT (=Receipt Point)

Blaming others drives you toward negative and ineffective emotions

2) ARE YOU “BETTING” ON THE RIGHT PEOPLE?

Steve Jobs, around 1997, talks about his failure in Apple

70% OF COSTS OF NON QUALITY OF PERSONNEL DEPEND ON CHARACTER RATHER THAN ON COMPETENCE AND EXPERIENCE

3) STUDY (IMPROVE YOURSELF)

THE COMPANY MIRRORS THE MANAGER 1) To grow as a company you need to have a program to improve yourself If you want things to change, you have to change first

“Millionaires have a system and the know-how to restore their enthusiam and energy when they lose it.” – Thomas Stanley

MOST IMPORTANT COMMODITY. IT DOESN’T COME FOR FREE

Slides at www.paoloruggeri.net

FOUR AREAS 1) Improve management style (read book) 2) Work on improving yourself (take the profile yourself) 3) Assess the quality of some key person in the team 4) Build a structured hiring process (integrate the test in your hiring process)

HOW TO PRESENT THE ANALYSIS Take it yourself Explain to the person that we are working on improving the company and it will start with an analysis to identify areas of strength and areas of improvement Every analysis is free until 10/30/2013

people productivity 60% of people 80% of results 80% of problems Average Trouble Makers Top Performers

HOW TO USE THE PERSONNEL PROFILE 1) Test the sales people or managers in the company you are uncertain: www.opensourcemanagement.it/analisiinterna

GT ________ (your location)