Bliss Baby Charter Audit Laura Knaier – Project Manager, Bliss Wendy Davies – Lead Nurse, Wales Neonatal Network

Outline Bliss Baby Charter Audit Tool Background Methodology Results Conclusions & Recommendations Outline of what today will be all about

How we got here Bliss Family Friendly Accreditation Scheme Charter 2005 HCP request  Audit  BFFAS November 2013

Bliss Baby Charter Audit Tool Methodology Audit lead Registration Multidisciplinary team (incl. parents) Unit by unit Assessment audit using ‘RAG’ approach and action planning * again, this is where units can apply for a grant or take part in BQuIP

RAG Assessment Method GREEN Fully delivering against all aspects of the criteria AMBER Delivering some/most of the aspects required to meet the criteria but not all RED Delivering none or very few of the aspects required to fulfil that criteria.

10 categories – 137 criteria Family Centred Care

Bliss Baby Charter Audit Results by Health Boards & Units

Ysbyty Glan Clwyd Criteria Compliance   Green Amber Red No Data Total No. of criteria 117 13 1 6 137 % 85% 10% 1% 4% 100% Full Compliance – 3 categories Communication Empowering decision making Service improvement & Parent involvement Partial Compliance – 2 categories Information provision Guidelines & policies

Wrexham Maelor Criteria Compliance Green Amber Red No Data Total No. of criteria 105 28 4 137 % 77% 20% 3% 100% Full Compliance - 1 category Developmental Care Partial Compliance - 5 categories Active care by parents & staff Empowering decision making Facilities Service improvement & Parent involvement Information provision

Ysbyty Gwynedd Criteria Compliance   Green Amber Red No Data Total No. of criteria 113 14 10 137 % 83% 10% 7% 0% 100% Full Compliance - 2 categories Active care by parents & staff Empowering decision making Partial Compliance - 5 categories Communication Developmental Care Facilities Guidelines & policies Information provision

West Wales General Criteria Compliance Green Amber Red No Data Total No. of criteria 40 75 21 1 137 % 29% 55% 15% 1% 100% Full Compliance - none Partial Compliance - 7 categories Active care by parents & staff Parents & Family support Communication , information provision Developmental care Facilities, Guidelines & policies

ABM UHB Singleton/POW Criteria Compliance   Green Amber Red No Data Total No. of criteria 114 20 3 137 % 83% 15% 2% 100% Full Compliance - 2 categories Developmental Care Service improvement & Parent involvement Partial Compliance - 2 categories Active care by parents & staff Guidelines & policies

AB UHB Royal Gwent / Nevill Hall Criteria Compliance   Green Amber Red No Data Total No. of criteria 91 22 6 18 137 % 67% 16% 4% 13% 100% Full Compliance - 2 categories Communication Developmental care Partial Compliance - 4 categories Parent & Family support Facilities Guidelines & Policies Service improvement & parent involvement

UHW Criteria Compliance   Green Amber Red No Data Total No. of criteria 72 49 14 2 137 % 53% 36% 10% 1% 100% Full Compliance - none Partial Compliance - 7 categories Parents & Family support Communication, Information provision Development care Facilities, Guidelines & policies Staff skills & training

Prince Charles Criteria Compliance   Green Amber Red No Data Total of criteria 110 22 5 137 % 80% 16% 4% 100% Full Compliance - 2 categories Communication Empowering decision making Partial Compliance - 2 categories Information Provision Guidelines & policies

Royal Glamorgan Criteria Compliance   Green Amber Red No Data Total No. of criteria 111 22 4 137 % 81% 16% 3% 100% Full Compliance - 2 categories Developmental Care Empowering decision making Partial Compliance - 3 categories Facilities Guidelines & Policies Information provision

ALL WALES Criteria Compliance   Green Amber Red No Data Total No. of criteria 873 265 68 27 1233 % 71% 21% 6% 2% 100%

Conclusions Full Compliance Partial Compliance Amber/Red Communication 3/11 units Developmental care 4/11 units Empowering decision making 4/11 units Partial Compliance Amber/Red Facilities 6/11 units Guidelines & policies 8/11 units Information provision 7/11 units

Recommendations Criteria rated RED or AMBER Suggested action/improvement to be taken forward for development Re Audit Baby Friendly Accreditation

Thank you. Any questions?