TIS Scrutiny Approved Rob Hughes Hillcrest Housing Association

Scrutiny Approved Hillcrest is a large Association, part of the Hillcrest Group, operating over 5 local authority areas, approaching 6000 houses, 4 regional offices and 313 staff

Scrutiny Approved Key Benefits: Part of our programme of increasing levels of TP across Hillcrest HA After a period of about 3 years, a very useful systematic and independent check on our progress thus far. Pretty much confirmed where we thought we were, but now, we have the proof!

Scrutiny Approved Silver Award! We’re delighted with that, evidence of what the tenants and staff have contributed over the last three years.

Scrutiny Approved Service Standards re-launch ARC Report Consultation Tenant Led Inspection on our Lettings Standard Current TLI on ASB Procedures Visits to/with Other landlords Open Days – Most Recent with our Property Department Development of a Scrutiny Framework – ‘HCAAT’

Scrutiny Approved “Hillcrest Customer Advisory and Action Team”