Student Satisfaction Survey Spring 2012 Institutional Research and Planning 5/4/2019
Undergraduate Student Sample (n = 1286) 23 % response rate 5/4/2019
If you could start over again, would you go to NJIT If you could start over again, would you go to NJIT? Undergraduate Students Comparison 5/4/2019
Undergraduate Student Satisfaction 2012 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Factors with Increases/Declines in Student Satisfaction The Overall usefulness of NJIT’s website (6%) Overall satisfaction with food services (5%) Availability of campus computing resources (4%) Declines: Overall satisfaction with NJIT (-5%) Availability of academic advisement (-5%) Overall quality of instruction (-5%) General condition of buildings and grounds (-4%) Personal security and safety on campus (-4%) Availability of cultural and social events (-4%) 5/4/2019
Undergraduate Student Satisfaction 2012 Importance and Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Undergraduate Student Satisfaction Academics 5/4/2019
Undergraduate Student Satisfaction Campus Life 5/4/2019
Undergraduate Student Satisfaction Computers 5/4/2019
Undergraduate Student Satisfaction Public Safety/Buildings & Grounds 5/4/2019
Undergraduate Student Satisfaction Student Services 5/4/2019
Undergraduate Satisfaction Five Year Comparison (means) 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Undergraduate Satisfaction Five Year Comparison (percentage) 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Overall Undergraduate Satisfaction By School Academics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Graduate Student Sample (n = 761) 30% response rate 5/4/2019
If you could start over again, would you go to NJIT If you could start over again, would you go to NJIT? Graduate Students Comparison 5/4/2019
Graduate Student Satisfaction 2012 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Graduate Student Satisfaction Importance And Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Graduate Student Satisfaction Comparison with 2011 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Factors with Increases in Student Satisfaction Availability of campus computing resources (+7%) Support for computer hardware and software (+9%) 5/4/2019
Graduate Student Satisfaction Five Year Comparison (means) 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Graduate Student Satisfaction Five Year Comparison (percentage) 5/4/2019 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Overall Graduate Satisfaction By School Academics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Overall Undergraduate Satisfaction Appendix 1 Overall Undergraduate Satisfaction By School 5/4/2019
Appendix 1 Overall Undergraduate Satisfaction By School CoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 1 Overall Undergraduate Satisfaction By School CCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 1 Overall Undergraduate Satisfaction By School NCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 1 Overall Undergraduate Satisfaction By School CSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 1 Overall Undergraduate Satisfaction By School SOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Overall Graduate Satisfaction Appendix 2 Overall Graduate Satisfaction By School 5/4/2019
Appendix 2 Overall Graduate Satisfaction By School CoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 2 Overall Graduate Satisfaction By School CCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 2 Overall Graduate Satisfaction By School NCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 2 Overall Graduate Satisfaction By School CSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019
Appendix 2 Overall Graduate Satisfaction By School SOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied 5/4/2019