Common Communications Recording Connections

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Presentation transcript:

Common Communications Recording Connections Learn more about Voxida at www.accuratealways.com

There are a few common ways to record IP, digital and analog communications We will look at how the Voxida systems connect during Digital station-side call recording Trunk-side/line-side recording VoIP recording Two-way radio recording Recording video We’ll also look at how to record at a single site or in multiple site deployments Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

An example VoIP call recording scenario Get the brief on true cradle-to-grave cisco recording here Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Digital/TDM call recording scenario Learn More >> Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Trunk-side call recording Learn More >> Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Two-way radio recording Learn More >> Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Analog radio or telephone call recording scenarios Learn More >> Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Recording calls at a single site Learn More >> Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Multi-site recording solutions Learn More >> Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Voxida Solutions for Small to Enterprise Level Contact Centers Voxida 3175: the Compact Model Supporting 16-32 Channels Voxida 3275: the Rack Mount Solution for 16-96 Channels Voxida 3375: Enterprise Appliances Supporting 24-256 (480 VoIP) Channels Voxida Video™: Screen and Intelligent Video Recording Appliances Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Compatibility Counts Voxida supports 75+ major PBX systems VoIP, analog & proprietary digital phones Trunk interfaces (T1, ISDN/PRI, wink-Start, etc.) Radio transmissions Intercom Networked video, screen capture and CCTV Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Accurate Always: Engineering Comprehensive Communications Recording and Monitoring Solutions Accurate Always, based in Silicon Valley, is a communications recording tech company that delivers real-time digital voice and video recording, radio and telephone call monitoring, archival and review on the exclusive Voxida platform. Accurate Always is a trusted name in recording for diverse industries including healthcare, aerospace, inbound and outbound call centers, help desks, security, defense and financial services. Offering the Voxida call recording integrated solutions, Accurate Always serves domestic and international private and public sector markets. Focused on providing comprehensive, scalable solutions, Accurate Always makes sure that customers get the support they need, pre and post-sale, through an obsessively committed support team and senior engineering points of contacts. Learn more at www.accuratealways.com Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Get in Contact Let Accurate Always assess your call center recording and quality monitoring requirements. We will propose a solution that is a fit for your call volume, workflow and budget. Call 1-800-828-9428 to talk to our sales engineers or visit us at www.accuratealways.com today You can also send us an email at sales@accuratealways.com and we’ll be in touch. Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.

Additional Resources VoIP Call Recording: IP Voice Recording for Call Centers www.voip-call-recording.com Milvox Communications Recording for Defense www.milvox.com Accurate Always on Facebook www.facebook.com/voxida Copyright © 2012-2019 Accurate Always, Inc. All Rights Reserved.