Geo. Brown. BUS 4017 Project Management H.R - Week 2 4/28/2019 Maintain Equilibrium=Control the scope Geo. Brown. BUS 4017 Project Management H.R - Week 2 Instructor: Fred Pentney

Review last week Instructor’s commitment to class The movie – highlights Project definition Project life cycle, benefits Industry acceptance of PM then embracing it 4/28/2019

Project samples-movie, note and discuss List terms used in the movie Note the five parts of the project in the various projects. Use handout # 1 Note references to the art and science of P.M. Give examples in discussion Note the benefits of project management. Are you sold yet? Will it work for you? 4/28/2019

Project success definition 1-6 Need to maintain equilibrium.1,2,3 On time On budget High quality-functionality and performance Satisfy customers Satisfy your management Satisfy the team members. Reference: Gido and Clements. Ch 1 p. 13 and 16 Note also need satisfy the customer, stakeholder and the project teams. If any of these are not “happy” with the way the project was run you might not be rehired as a project manager. 4/28/2019

Project success - action plan Goals- get agreement from Cust., team, & mgt.on project objectives Develop Plan indicating path and responsibilities (Plan the work, work the plan) 3. Effective ongoing communication 4. Control scope to baseline 5. Get ongoing management support References: Gido and Clements, Ch 1. P. 12 4/28/2019

Phase one - needs Recognition of a need/s A problem – magnitude and impact? Or an opportunity- cost benefit Gather quantitative and qualitative info. P. 27 Set criteria List assumptions Gather data 4/28/2019

Project cycle-formal and informal Phases Initiate Define Plan Execute Close Formal, corporate R.F.P. Proposal/ contract Rigid control Formal Acceptance Semi formal, oral Needs I.D. Suggestions $, time, quality – ball park Effort to control Satisfaction, met customer objectives Casual - oral Discuss/ Napkin notes Rough plan Loose control Give references afterwards Environment 4/28/2019

Project selection issues? Does project fit our personal or company strategy? Long term or short term? Why are we doing this project? Power, profit, prestige, competition, operating necessary? Relationship with/to other projects – impact? Too big or small or too many? Client’s expectations? Can we meet them? Scope. Cost, timelines, budget, quality? Gido and Clements. Ch. 2, p 27 -29 4/28/2019

Formal selection process cont. Define: Write the some or all specifications for the project. We will examine details next week. Request proposals for the project = R.F.P. Includes your specification and invites input. Plan. Receive the proposals. Compare to your requirements. Use a selection method. Notify successful person/company. Draw up a contract or and a Charter (confirmation). Reference:Gido and Clements Ch. 1 p.8-9 Ch2. P. 29-38 (31) 4/28/2019

Decision making using a matrix- use hand out provided in class. Decide on your criteria. Weight them by % of importance Rank or set the range (upper and lower limits) of the for each of the criteria Compare the proposals to your criteria and range and calculate a score Choose the best project proposal Reference: F. Pentney-handout. Gido and Clements. Ch.2 p 37 CSF. Ch. 3 p 61 We will use the handout next week in class as an exercise. 4/28/2019

Class discussion: re ID needs Cases from the text Class discussion: re ID needs Food bank decision from P. 21 E-commerce for a small Supermarket. P. 22 Verizon. P. 26 R.F.P. methods National Security agency. P. 34. Check out the companies that R.F.P.’d Mid sized pharmaceutical company. P. 39 Make up an R.F.P. for the house/car/computer of your dreams 4/28/2019

Influences on the project success Project manager abilities and personality Type of organization Other stakeholders ( a stakeholder is any person who can influence the outcome of the project). 4/28/2019

Project manager- Expert in project management Very knowledgeable in business management Has good technical understanding- but not necessarily expertise of the industry or project. Recruits people who have the expertise. Strong leadership qualities. Good people skills.Verzuh. P. 30 P.M. main functions-defines, plans and controls Note does not Execute the project but manages the entire project cycle Verzuh. P. 15-17 4/28/2019

Types of organization Function driven Matrix Project oriented. Program driven-related projects Product oriented Don’t confuse projects with operations! 4/28/2019

Stakeholders 5 different roles (can play one or more). Customer-the person/party who pays/uses Sponsor-ultimately responsible/can influence Project Manager-who leads and manages Project team-internal and contractors Functional management Let’s role play a meeting with various stakeholders – pick a project from the list 4/28/2019

Questions you could answer List benefits of using P.M., for personal and business? Understand the difference between an R.F.P., a proposal, a project and project management Your experience on projects-what went right/wrong. Successful projects –what are the common characteristics: 3 science, 3 art. What are the five steps to achieve above success. Could you identify the types of stakeholder on a project? 4/28/2019

Out of class assignments Visit publisher’s web site and P.M sites www.towson.edu/~clements Form groups of 5. Find some web sites on project management. Be prepared to present to class. One person per phase of project. Keep adding to your Terms/Definitions list ready for quizzes and Mid Term test. 4/28/2019